Membership Consultant

2 weeks ago


Dubai, United Arab Emirates VENUE3 HEALTH CLUB Full time

Membership Sales: Drive membership sales by actively promoting the facility's services, amenities, and membership packages to prospective clients. Use persuasive communication to convert leads into long-term members.
- Customer Service: Provide exceptional customer service to existing and potential members. Address inquiries, resolve complaints, and ensure members' needs are met to maintain high levels of satisfaction.
- Relationship Building: Cultivate strong relationships with current members to enhance retention rates. Engage with members regularly to understand their fitness goals, progress, and any concerns they might have.
- Membership Retention: Implement strategies to reduce member attrition and improve retention rates. Conduct exit interviews and proactively address member issues to enhance overall member satisfaction.
- Tours and Presentations: Conduct facility tours for potential members, highlighting the gym's equipment, classes, and amenities. Deliver engaging presentations that showcase the value of membership and how it aligns with the individual's fitness objectives.
- Marketing and Promotions: Collaborate with the marketing team to create and execute promotional campaigns that attract new members and drive interest in fitness classes, personal training, and other services.
- Lead Management: Efficiently manage and follow up on leads generated from various sources, including phone calls, walk-ins, website inquiries, and community events.
- Membership Policies and Procedures: Familiarize potential members with the facility's rules, regulations, and membership policies, ensuring they understand and adhere to them.
- Data Analysis: Track membership data, including sign-ups, cancellations, and trends, and use this information to make data-driven decisions for membership offerings and promotional strategies.
- Continuous Learning: Stay updated on fitness industry trends, competitor offerings, and new training techniques to provide knowledgeable recommendations to potential members and maintain a competitive edge.

**Salary**: AED3,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Deadline: 08/10/2023



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