Retail Store Manager
18 hours ago
**1. JOB PURPOSE**
- Ensure retail KPIs of sales, cost, inventory targets in line with the store P&L is achieved
- Ensure effective management of operations of a retail store in compliance with SOPs
**2. MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE/TRAINING/KNOWLEDGE**
- A Graduate with a minimum 4 years’ experience in a supervisory role in a Food Retail company or HSC with a minimum 5 years’ experience in a supervisory in a Food Retail company
- A post graduate degree in management or business-related course is highly preferable
- Middle east work experience is highly preferred
- MSOffice (MS Excel, MS Word, MS PowerPoint)
- Knowledge of Retail ERP (SAP) highly preferred
- Proficient in speaking, reading & writing English. Knowledge of Arabic is an advantage
**3. COMMUNICATION AND WORKING RELATIONSHIPS**
- Immediate supervisors on all operational aspects through feedbacks and reporting
- Store staff for delegation and communication on team activities through briefings
- External authorities (DM, Civil Defense etc.), external vendors (Salesmen, Merchandisers etc.), agencies and contractors to ensure compliance and support
**4. KEY DIMENSIONS AND RELATED JOB RESULTS**
- Ensuring business strategies are in place in achieving Retail KPIs including sales and cost targets
- Ensure that inventory and Days of Stock (DOS) is maintained at target levels inventory & shrinkage control
- Ensure smooth day-to-day operations of the store in compliance with SOPs including but not limited to expiry management, shrinkage control, price update, back-end documents
- Ensure availability of store range and promotion stock through RP and manual replenishments
- Ensure efficient staff deployment and efficiency of manpower through delegation, supervision, training, roster management, leave planning etc. for smooth store operations
- Ensure the store ambiance, cleanliness, merchandise displays, planogram etc. are maintained at expected levels
- Analyze reports and implement necessary corrective actions on the floor towards achievement of KPIs which includes but not limited to sales, cost reduction, shrinkage controls, inventory optimization and maintaining availability.
- Derive and strategize processes for efficient store operations in line with departmental priorities
**5. OPERATING ENVIRONMENT**
- Job location might change based on business requirement. Job holder may be relocated to any store or department as per business requirement.
- Job is emotionally & psychologically demanding. Job holder may be pressurized from customers’ requirements, operational needs, employee relations, process compliance, government regulations & external environment.
- The working environment is physically demanding of time with long working long, working on holidays & demands physical agility.
**Salary**: AED5,000.00 - AED8,000.00 per month
**Education**:
- Master's (preferred)
**Experience**:
- Store Manager: 3 years (preferred)
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