Academic Support Officer

2 months ago

Dubai, United Arab Emirates University of Wollongong in Dubai Full time

About UOWD

Established in 1951 and ranked in the top 1% of universities worldwide*, Australia’s University of Wollongong is a global brand with international campuses in Dubai, Hong Kong and Malaysia.

University of Wollongong Dubai (UOWD) offers over 40 internationally recognised bachelor and master degrees spanning 10 in-demand industry sectors. All of our degree courses are accredited by the UAE Ministry of Education’s Commission for Academic Accreditation (CAA) and licensed by Dubai’s Knowledge and Human Development Authority (KHDA), as well as being recognised by leading professional organisations such as AACSB, ACCA, ACS, CIM, CIPD, CPA, Engineers Australia, PMI, and others.

The first internationally accredited Australian university in the UAE, we are the education gateway of choice for over 3,500 students, representing 100+ nationalities. Our global community of 152,000 alumni are pursuing career goals with respected blue-chip companies and industry giants such as 3M, ADCB, Adidas, Amazon, Deloitte, Emirates, FedEx, GE, IBM, Microsoft and Pepsico. Additionally, research reveals that 83%** of fresh graduates are employed within six months of graduation.

Life at UOWD is rooted in the continued pursuit of excellence through teaching, research and industry engagement, with the student experience at its heart. Our 200,000-square-foot campus at Dubai Knowledge Park features access to cutting-edge technologies and a mix of traditional and innovative learning spaces, all housed in a vibrant modern setting that promises to deliver an enriched learning experience for our students.

*QS World University Rankings 2023
**Data from the Graduate Destination Survey 2017 to 2020

About the Department

FRED & Registry Services are responsible for the University’s administration and policy implementation related to undergraduate and postgraduate (coursework and research) students. The team ensures that student processes are administered according to academic and administrative guidelines and that the administration of student processes complies with all policies and procedures of the University and works towards improving customer service for students and all key stakeholders.

The position of Academic Support Officer is a key operational coordination and customer service position for the University. Due to the nature of the role, the position holder is expected to be highly systematic and organized in their approach to the role.

Requirements & Responsibilities
**Requirements**:

- Good communication and relationship development skills appropriate to the role
- Excellent time management skills
- Strong administrative skills and an organised approach to paperwork
- Highly developed problem-solving skills
- Ability to work effectively within a complex organization
- Appreciation of cultural diversity
- Ability to maintain confidentiality
- Ability to show initiative, implement changes and drive processes improvement within a changing environment
- Demonstrated attention to detail that relates to the timely, accurate processing of student administration requests.
- Capable of working in a complex environment, with multiple stakeholders and the requirement to adhere to policies, procedures and rules.
**Academic Support**

***- Main Liaison contact between Faculties and FRED & Registry Services
- Approve student requests as per FRED delegation of authority
- Make referrals to specialist teams, including the scheduling of appointments for follow up academic advice (if required)
- Escalate any issues that require further investigation or discussion for future operational planning
- Collation of Subject Outlines from Faculties
- Prepare reports to ensure student enrolment is in accordance with the relevant policy.
- Manage MRP Process (including intervention strategy) and liaise with Faculty for approvals
- Collate and produce Degree Planners in line with each program.
- Coordination of those reported for non-attendance, and prepare correspondence for students.
- Process lapsed students in compliance with the appropriate Policies and Procedures
- Mange the process of Post Enrolment Conditions including cancellations and reinstatements
- Manage the process of English waivers, Challenge Tests, Re-evaluation requests

Qualifications & Experience
**Essential**:

- Bachelors Degree in an appropriate discipline
- Minimum of 2 years’ experience using student administration systems
- A commitment to Values of Passion, Courage, Integrity, Excellence, Collaboration and Innovation
- Expert systems proficiency
- Expert spreadsheet (Excel) skills
- Ability to meet compliance/policy requirements

**Desirable**:

- Masters Degree

  • Academic Support

    3 weeks ago

    Dubai, United Arab Emirates Math Quotient Full time

    Math Quotient is seeking an enthusiastic, adaptable, and committed teammate. In recent years, we have made excellent progress and aspire to be rated 'outstanding," driven by a core belief that all of our students deserve nothing but the best possible teaching and support in order to be happy, healthy, and successful. We aim to deliver the best quality...

  • Academic Support

    6 days ago

    Dubai, Dubai, United Arab Emirates Math Quotient Full time

    Math Quotient is seeking an enthusiastic, adaptable, and committed teammate.In recent years, we have made excellent progress and aspire to be rated 'outstanding," driven by a core belief that all of our students deserve nothing but the best possible teaching and support in order to be happy, healthy, and successful. We aim to deliver the best quality...

  • Academic Affairs Officer

    5 days ago

    Dubai, United Arab Emirates King's Business School Full time

    **Academic Affairs Officer** We are now seeking to appoint an Academic Affairs Officer to support the delivery of our range of business and management programmes delivered in partnership with our European and UK higher education institutions. The Academic Affairs Officer will support the day-to-day operations of a number of academic programmes, liaising...

  • Academic Affairs Officer

    6 days ago

    Dubai, Dubai, United Arab Emirates King's Business School Full time

    Academic Affairs OfficerWe are now seeking to appoint an Academic Affairs Officer to support the delivery of our range of business and management programmes delivered in partnership with our European and UK higher education institutions.The Academic Affairs Officer will support the day-to-day operations of a number of academic programmes, liaising with our...

  • Academic Support Tutor

    6 days ago

    Dubai, Dubai, United Arab Emirates Zayed University Full time

    The OpportunityThe Responsibilities Liaise closely with SAS manager and specialists, and conduct needs analysis to understand the language, academic literacy, and executive functioning requirements of Students of Determination. Prepare and deliver effective, targeted creative and innovative teaching/tutorials sessions on academic literacy, language, and...

  • Academic Support Tutor

    6 days ago

    Dubai, Dubai, United Arab Emirates Zayed University Full time

    The OpportunityThe Responsibilities Liaise closely with SAS manager and specialists, and conduct needs analysis to understand the language, academic literacy, and executive functioning requirements of Students of Determination. Prepare and deliver effective, targeted creative and innovative teaching/tutorials sessions on academic literacy, language, and...

  • Academic Advisor

    7 days ago

    Dubai Knowledge Village, United Arab Emirates Regent Middle East Full time

    Job Description: We are seeking a dedicated and experienced Academic Advisor to join our team. As an Academic Advisor, you will play a crucial role in guiding students through their academic journey, providing support, resources, and guidance to help them achieve their educational goals. **Responsibilities**: - Convert leads into enrolled students through...

  • Academic Librarian

    3 weeks ago

    Dubai, United Arab Emirates Aurawoo International Full time

    Dubai - **Job Country**: UAE - **Job Industry**: Education, Training & Teaching - **Job Profile**: Academic Librarian - **Training Duration**: Not Required - **Number of Jobs Opening**: 40 - **Salary**: 200000 ( 200000 - 250000 Per Month) - **Job Type**:Full Time - **Visa**: Provided by company - **Food**:Provided by company - **Accommodation**:Provided by...

  • Academic Advisor

    5 days ago

    Dubai, United Arab Emirates Toppers World Exam Preparation Centre LLC Full time

    **JOB DESCRIPTION** Toppers World LLC deals in Providing Foundation and Comprehensive courses to the students to prepare for competitive exams - JEE, NEET, SAT. Position Title: Academic Advisor Reports To: Director of Academic Services Job Summary: The Academic Advisor is responsible for providing comprehensive academic advising to students, helping them...

  • Academic Advisor

    4 weeks ago

    Dubai, United Arab Emirates American University in Dubai Full time

    **Academic Advisor** The fundamental responsibility of this position is to provide academic advising to undergraduate students. - Principal Responsibilities: _ - Attend to students’ advising needs through each academic semester or term, both on a walk-in basis during normal working hours and by appointment - Work with the other Academic Advisors as a...

  • Academic Coordinator.1012171

    2 months ago

    dubai, United Arab Emirates AlAlamein International University Full time

    Job DescriptionJob PurposeAdministrative Assistant is responsible for providing support on academic operations matters in related courses and activities and also to coordinate on assigned activities with other Departments in order to expedite work and ensure smooth operations.Key Roles & Responsibilities• Coordinate daily operations for all curricular...

  • Academic Coordinator.1012171

    3 weeks ago

    dubai, United Arab Emirates AlAlamein International University Full time

    Job DescriptionJob PurposeAdministrative Assistant is responsible for providing support on academic operations matters in related courses and activities and also to coordinate on assigned activities with other Departments in order to expedite work and ensure smooth operations.Key Roles & Responsibilities• Coordinate daily operations for all curricular...

  • Academic Librarian

    6 days ago

    Dubai, Dubai, United Arab Emirates Aurawoo International Full time

    Dubai- Job Country: UAE- Job Industry: Education, Training & Teaching- Job Profile: Academic Librarian- Training Duration: Not Required- Number of Jobs Opening: 40- Salary: Per Month)- Job Type:Full Time- Visa: Provided by company- Food:Provided by company- Accommodation:Provided by company- Air ticket:Provided by company- Medical Insurance:Provided by...

  • Academic Advisor

    6 days ago

    Dubai, Dubai, United Arab Emirates American University in Dubai Full time

    Academic AdvisorThe fundamental responsibility of this position is to provide academic advising to undergraduate students. Principal Responsibilities: _ Attend to students' advising needs through each academic semester or term, both on a walkin basis duringnormal working hours and by appointment Work with the other Academic Advisors as a team to ensure the...

  • Academic Coordinator.1012171

    6 days ago

    Dubai, Dubai, United Arab Emirates AlAlamein International University Full time

    Job Description Job PurposeAdministrative Assistant is responsible for providing support on academic operations matters in related courses and activities and also to coordinate on assigned activities with other Departments in order to expedite work and ensure smooth operations.Key Roles & Responsibilities Coordinate daily operations for all curricular issues...

  • Chief Academic Officer Jobs in Dubai | Mediclinic Careers

    2 months ago

    dubai, United Arab Emirates Mediclinic Full time

    Chief Academic Officer Jobs in Dubai | Mediclinic Careers1- Chief Academic OfficerJob: Full TimeLocation: Dubai, UAEDescription:To guide and drive the company academic affiliation strategy and related academic, research and innovation projects through collaboration with academic institutions to position Mediclinic Middle East as a leading learning and...

  • Chief Academic Officer Jobs in Dubai | Mediclinic Careers

    3 weeks ago

    dubai, United Arab Emirates Mediclinic Full time

    Chief Academic Officer Jobs in Dubai | Mediclinic Careers1- Chief Academic OfficerJob: Full TimeLocation: Dubai, UAEDescription:To guide and drive the company academic affiliation strategy and related academic, research and innovation projects through collaboration with academic institutions to position Mediclinic Middle East as a leading learning and...

  • Academic Support Tutor

    3 weeks ago

    Dubai, United Arab Emirates Zayed University Full time

    **The Opportunity** **The Responsibilities** - Liaise closely with SAS manager and specialists, and conduct needs analysis to understand the language, academic literacy, and executive functioning requirements of Students of Determination. - Prepare and deliver effective, targeted creative and innovative teaching/tutorials sessions on academic literacy,...

  • Academic Support Tutor

    2 months ago

    Dubai, United Arab Emirates Zayed University Full time

    **The Opportunity** **The Responsibilities** - Liaise closely with SAS manager and specialists, and conduct needs analysis to understand the language, academic literacy, and executive functioning requirements of Students of Determination. - Prepare and deliver effective, targeted creative and innovative teaching/tutorials sessions on academic literacy,...

  • Academic Support Tutor

    3 weeks ago

    Dubai, United Arab Emirates Zayed University Full time

    **The Opportunity** **The Responsibilities** - Liaise closely with SAS manager and specialists, and conduct needs analysis to understand the language, academic literacy, and executive functioning requirements of Students of Determination. - Prepare and deliver effective, targeted creative and innovative teaching/tutorials sessions on academic literacy,...