Sales Coordinator

2 months ago

Dubai, United Arab Emirates Ecocoast Contracting LLC Full time

**About Us**:Ecocoast is a global leader in marine protection solutions, providing innovative and sustainable products and services across environmental, safety, and security sectors. Our mission is to protect and enhance marine environments worldwide through cutting-edge technologies, sustainable practices, and exceptional service.

The Sales Coordinator will be responsible for managing the CRM system, coordinating lead and tender processes, and providing comprehensive administrative support to ensure the sales team's efficiency. Additionally, they will oversee project logistics, client communications, and maintain high-quality standards in documentation and submissions.

**Key Responsibilities**:
**CRM System Management**:

- Oversee the full management of the CRM system to ensure data accuracy and integrity.
- Implement process compliance within the sales team, ensuring adherence to CRM protocols.

**Lead Management and Delegation**:

- Allocate and prioritize leads within the sales team to optimize conversions.
- Monitor lead progress and provide feedback to the team for continuous improvement.
- Liaise between team and management to update on lead status and follow-up actions.

**Tender and Enquiry Administration**:

- Support the preparation and submission of tenders, ensuring accuracy and adherence to client requirements.
- Manage enquiry pipelines to maintain an organized and efficient tender process.
- Collaborate with the sales team to create competitive and comprehensive tender documents.

**Project Coordination**:

- Coordinate full-cycle project tasks, ensuring timely and effective client communications.
- Manage scheduling and logistics to ensure smooth project execution.
- Handle all documentation and administrative tasks related to live projects.

**PQ Preparation and Vendor Registration**:

- Assist the sales team in preparing Pre-Qualification (PQ) documents for client evaluation.
- Accurately fill out vendor registration forms based on client-specific requirements.
- Collect and organize all necessary documents required for vendor registration.
- Liaise with the releavant departments to gather necessary information for submissions.

**General Administrative Support**:

- Offer comprehensive administrative support to the sales team, coordinating meetings and communications.
- Maintain records and documentation to support sales initiatives.
- Handle day-to-day administrative tasks to ensure the sales team operates efficiently.

**Qualifications and Experience**:

- 5 years of experience in administrative, sales, or tendering roles.
- Minimum of 3 years' work experience in the GCC region.
- Previous experience in a client service role or in preparing tenders, pre-qualifications, and technical submittals.
- Experience working in manuracturing, engineering, construction or contracting industry is preferred.
- Proficient with the MS Office suite, including a high-level working knowledge of Microsoft Excel; ERP software experience is beneficial.
- Solid communication skills, both written and verbal.

**Key Competencies**:

- Strong organizational skills to manage multiple tasks and prioritize effectively.
- Excellent attention to detail for accurate documentation and data management.
- Proactive problem-solving abilities to address challenges and improve processes.
- Effective communication skills to liaise with clients, team members, and stakeholders.
- Adaptability to thrive in a fast-paced and dynamic work environment.

**What We Offer**:

- Opportunities for professional growth and development.
- A collaborative and innovative work environment.
- The chance to make a significant impact on marine environmental protection.

Ecocoast is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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