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Receptionist

1 month ago

AlAyn, United Arab Emirates Solaris Medical Center Full time

**Key Responsibilities**:

- Answer phone calls promptly and professionally, addressing inquiries and providing accurate information about clinic services.
- Schedule, manage, and confirm patient appointments, ensuring an efficient booking system.
- Follow up with patients for appointment reminders, feedback, or necessary updates.
- Greet patients and visitors warmly, ensuring a welcoming and professional environment.
- Assist patients with registration and payment processes, ensuring all records are updated in the clinic system.
- Promote and explain the clinic’s services, packages, and offers to patients to encourage service uptake.
- Address and resolve patient concerns or escalate them to the appropriate team members.
- Collaborate with clinic staff to ensure smooth day-to-day operations.

**Qualifications and Skills**:

- Fluent in Arabic and English (spoken and written).
- Previous experience in a receptionist or customer service role, preferably in a healthcare setting.
- Strong communication and interpersonal skills.
- Excellent organizational skills with attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Familiarity with appointment scheduling systems and basic healthcare procedures is a plus.
- Sales or promotional experience is an advantage.

**Employment Details**:

- Competitive salary and benefits package.
- Full-time role with flexible working hours.

Application Question(s):

- How many years of previous experience do you have as Receptionist in a Healthcare setting?

**Language**:

- Arabic and English (required)

**Location**:

- Al-Ayn (required)