Information Technology Supervisor

2 weeks ago


Abu Dhabi, United Arab Emirates Rosewood Hotel Group Full time

**General Information**:

- Country/Region- United Arab Emirates- Province/City- Abu Dhabi- Location- Rosewood Abu Dhabi- Department- Information Technology- Job Type- Full-time Permanent- OVERVIEW/BASIC FUNCTION:- RESPONSIBILITIES:
- Complies with all pertinent policies and procedures.
- Works towards implementing the corporate manuals and follows the corporate manuals in all times.
- Be aligned in all actions with the corporate vision, mission and values.
- Assists in the development of IT modifications and updates including the implementation thereof.
- Searches for areas of improvement in the existing system with new adjusted soft and hardware.
- Ensures consistent documentation of all software development and technical projects.
- Prepares and/or helps in the preparation of users’ operational manuals including check lists and procedures to be followed by the users.
- Monitors continuously the existing configuration.
- Engages with support companies when required.
- Follows courses in order to constantly update his know-how for the systems in use in the property.
- Supports hotel guest in any IT related inquiries.
- Coordinates installation of new hardware, peripherals and software with the Electronics Engineer.
- Keeps his work environment clean and proper at any time.
- Carries out duties that may from time to time be assigned to him by the Financial Controller and the Managing Director.
- Comply with all SOPs of the IT Department and the rules and ethics provided by the Hotel Training and guidance at all times.
- QUALIFICATIONS:
- Experience: At least 2 years experience in IT department at a 5 stars hotel.
- Education: High school diploma; professional certification preferred.
- Technical Skills: Sun system, Micros, Opera
- Language: Required to speak, read and write English, with fluency, other languages preferred.

**About Us**:

- Located on Al Maryah Island at the core of Abu Dhabi’s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.



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