Food and Beverage Manager

2 weeks ago


Dubai, United Arab Emirates TIME Oak Hotel & Suites Full time

Ensures that all the outlets and banquet is managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures and Minimum Standards
- Implements a flexible employee base, with the right mix of Full Time and employees. To allocate employees over the Division based on established business levels for that day.
- Assigns responsibilities to subordinates and to check their performance periodically.
- Supports staff needs in other Divisions based on the hotel priorities and anticipated business levels.
- Monitors service and Food & Beverage standards in all outlets and banquets. To work with the Outlet Managers, Banquet Services Manager and respective Chef de Cuisines to take corrective action where necessary.
- Is available and on duty during peak periods.
- Conducts frequent and thorough inspections together with the Executive Chef for the Food & Beverage operation.
- Handles guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
- Establishes a rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries on food, beverage and service.
- Personally and frequently verify that guests in the outlet are receiving the best possible service.
- Ensures that the Outlet team projects a warm, professional and welcome image.

**Education**:

- Bachelor's (required)

**Experience**:

- F&B Manager: 2 years (required)


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