Makeup Artist

3 weeks ago


Dubai, United Arab Emirates Grand Flora Group Full time

**About Us**:
Grand Flora Group was established in 1990 with a revolutionary vision to enhance the way people celebrate life through original and creative henna designs delivered with a truly personalized on-demand service ideology extended even to the client’s home under a strong leadership. With the progressive leaders who believe strongly in change-driven strategy, Grand flora works across a range of industries including Beauty & Health, Food & Beverage, Interiors & Decorations, and its new venture in Mall Management and Real Estate.

**Job Summary**:
As a Makeup Technician, you will be responsible for providing exceptional makeup services and client care, while maintaining an organized and sanitary workspace. Your role includes consulting with clients, recommending beauty products, and ensuring service quality to encourage repeat visits and drive increased sales. You will contribute to the salon's operational efficiency by adhering to set procedures, participating in training, and collaborating with team members to ensure a seamless client experience.

**Key Responsibilities**:

- **Client Consultation & Application**
- Conduct consultations to understand clients' makeup needs, preferences, and occasion requirements.

**Product Knowledge & Promotion**
- Actively promote salon products, services, and discounts to maximize sales and client satisfaction.
- Upsell and cross-sell products and services to meet individual sales targets (monthly, quarterly, yearly).

**Service Excellence & Client Care**
- Maintain a high level of customer service, ensuring client satisfaction, comfort, and a positive salon experience.
- Collaborate effectively with other salon staff to create a seamless client journey.
- Maintain a positive attitude, contributing to a quality work environment.

**Hygiene & Workspace Management**
- Uphold sanitation standards and sterilize tools as per salon policies.
- Perform preparatory work and restock supplies in the workspace as required.

**Compliance & Reporting**
- Adhere to Standard Operating Procedures (SOPs) and service menu guidelines as set by GFS.
- Follow all in-house regulations, HR policies, and disciplinary standards outlined by GFS.
- Communicate any client or staff issues to the Section Supervisor that require attention.

**Professional Development**
- Attend training sessions and workshops to enhance technical skills and industry knowledge.
- Keep abreast of the latest trends and continuously improve service quality through skill enhancement.

**Additional Duties**
- Perform any other related duties as determined necessary by the Supervisor.

**Soft Skills**:

- **Leadership Skills **- Ability to steer the staff towards the achievement of a specific goal
- **Communication Skills**— Excellent verbal and communication skills.
- **Organizing, Planning, and Prioritizing Work** — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- **Interpersonal Skills **- Ability to communicate and interact well with other people.

**Technical Skills**:

- **Salon Management CRM system** —Zenoti Software
- **MS Office Software proficiency** (Excel, Outlook, PowerPoint)
- **Video conferencing software** — Zoom

**Supervisory**:

- Providing guidance, direction and motivation to subordinates, including setting performance standards and monitoring performance**. **Encouraging and building mutual trust, respect, and cooperation among team members.

**Education/Qualification**:

- High school diploma preferred
- Proven 5 years working experience as a makeup artist and hairstylist.
- In-depth knowledge of makeup techniques, skin tones, and hairstyling trends.
- Ability to work in a fast paced and dynamic environment.
- Knowledge of industry trends and commitment to continuous learning.
- Certification in cosmetology or relevant field.
- Portfolio showcasing diverse makeup and hairstyling work.
- Good communication skills in English and Arabic.

**Other Requirements**:

- UAE Driving License (preferred)

**Experience**:

- Hair Styling: 5 years (preferred)


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