Operation Executive
5 months ago
Prioritize, delegate, execute, and support day-to-day tasking to ensure world-class guest experience and team accountability.
- Guide guests through the Frank & Frank experience, ensuring they have an amazing first impression.
- Handle guest check-ins and check-outs ; Guest complaint handling & resolution efficiently and accurately.
- Communicate & handle interaction with cross-functional teams like House-Keeping, Back-office, Vendors and Suppliers.
- Own and update standard operating procedures to support team execution.
- Optimize operations and to proactively address potential guest issues.
- Ability to adapt and flex to shifting priorities.
- Embraces technology for team management & collaboration with basic Googlesheet/Excel knowledge.
- Thrives in a fast paced, ever-changing, always challenging start-up environment.
- Must have a flexible schedule and be able to work nights and weekends as business requires.
- Maintain a professional appearance and behaviour at all times, representing the brand.
- This role requires a valid driver's license with a clean driving record with proof of insurance.
- This role also requires taking up and completion of various errands related to the business in a quick and efficient manner.
- Ability to lift/carry items up to 40lbs, and stand/walk for extended periods of time.
**Salary**: AED2,000.00 - AED4,000.00 per month
License/Certification:
- UAE Driving License (required)
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