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Bell Attendant

2 months ago

Dubai, United Arab Emirates Radisson Blu Hotel - Dubai Media City - Rooms Full time

Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter where our guests can relax and enjoy the experience

Our first class Guest Relations Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Bell Attendant, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do

Interested then why not say Yes I Can as we are looking for passionate people just like you

Key Responsibilities of the Bell Attendant:

- Supports the smooth running of the guest relations department, where all aspects of the guest journey and experience are delivered to the highest level
- Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
- Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
- Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
- Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Builds and maintains effective working relationships whilst promoting the company culture and values.
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Bell Attendant:

- Experience in guest relations beneficial but not essential
- Hands-on approach with a can-do work style
- Commitment to delivering exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions taking ownership for duties and tasks assigned
- Personal integrity, with the ability to work in an environment that demands excellence
- Experience of working with IT systems on various platforms
- Strong communication skills

At the Radisson Blu Hotel, Dubai Media City, we welcome our guests in our elegant lobby with a stylish composition of wood, stone and glass, highlighted by Swarovski chandeliers. This iconic hotel has 246 rooms and suites that extend that elegance and comfort throughout.

Whether guests are looking for the perfect candlelit dinner or a cosy gathering, this stylish hotel offers superb on-site dining at several restaurants, bars and lounges. Choose from the buffet at Chef’s House, an elegant meal at the cosy Library Lounge or classic Italian cuisine at the award-winning Certo restaurant, where guests can enjoy the sunshine on our outdoor terrace. Other first-class amenities include two outdoor pools with decks that allow guests to soak up the Arabian sun.

We cater to business travelers with 12 naturally lit meeting rooms, spanning 582 square meters and outfitted with the latest audio-visual technology. The largest room can host up to 150 people."

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

INDFOH