Technical Coordinator
2 weeks ago
A Technical Support Coordinator plays a vital role in the customer service industry by providing technical assistance to clients who are experiencing problems with their computer software, hardware, or any other technical issues. They are responsible for ensuring that customers are satisfied with their service, and they work closely with other support teams to resolve issues quickly and efficiently.
**Job Duties and Responsibilities**
- Troubleshooting and resolving complex technical issues related to hardware, software, and networking.
- Documenting customer interactions, issues, and resolutions in a CRM or ticketing system.
- Coordinating with internal teams such as engineering, product, and QA to escalate and resolve customer issues.
- Training customers on how to use and maintain products effectively.
- Testing new products, features, and upgrades before release to ensure they meet customer needs and standards.
- Collaborating with sales and account management teams to identify upsell and cross-sell opportunities.
- Maintaining up-to-date knowledge of industry trends, technologies, and best practices relevant to the products and services offered by the company.
- Meeting or exceeding service level agreements (SLAs) for customer satisfaction, resolution time, and other performance metrics.
**Job Types**: Full-time, Permanent
Pay: AED3,500.00 - AED4,500.00 per month
Ability to commute/relocate:
- Dubai International City: Reliably commute or planning to relocate before starting work (required)
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Technical Coordinator
2 weeks ago
International City, Dubai, United Arab Emirates Mindscope Innovations Full timeA Technical Support Coordinator plays a vital role in the customer service industry by providing technical assistance to clients who are experiencing problems with their computer software, hardware, or any other technical issues. They are responsible for ensuring that customers are satisfied with their service, and they work closely with other support teams...
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Female Sales Coordinator
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Female Sales Coordinator
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Dubai International City, United Arab Emirates Darpan Technical Services Full timeWe are looking for a **Female Sales Coordinator** with the following skillset: - Must have: - Excellent communication skills in **English**, and **Arabic**. - Highly proficient in **MS Office**. - Ability to follow up with clients, contractors, and consultants for **HVAC & Interior Decor **projects. - Minimum 3 years of experience in indoor/local sales are...
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Technical Sales Coordinator
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Technical Coordinator
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Technical Coordinator
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Technical Coordinator
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Technical Coordinator
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Technical Coordinator
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Dubai, United Arab Emirates FIRE7 LLC Full time**Fire7 LLC** FIRE7 LLC is A+ certified and approved by Civil Defense and Free Zone Authorities to install, maintain, and testify all kinds of Fire Protection Systems in Dubai, Sharjah, and Jabel Ali Free Zone. Hiring for Technical Coordinator **Experience**: Minimum 2 years of experience as technical coordinator in Fire or any other related...
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Technical Coordinator
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Dubai, United Arab Emirates contracting LLC Full timeWe are looking for a skilled Technical Coordinator to undertake a variety of day-to-day tasks of our Technical Engineers. You will be an integral part in ensuring that the technical team's operations run smoothly. An excellent coordinator is, above all, an organized and competent professional with phenomenal communication skills. You will be comfortable...
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Technical Coordinator
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Dubai, Dubai, United Arab Emirates Retail Company Brusnika Full timeJob Title: Technical Coordinator - Vending Machine Installation and SupportJob Summary:Responsibilities:Team Management: Lead and supervise a team of three individuals responsible for the installation of vending machines with power banks. Schedule and coordinate installation projects, ensuring timely and efficient completion.Installation Oversight: Oversee...
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