Fragrance Consultant

Your job responsibilities are as follows:

- Attend to customers visiting the shop, initiate the sales process, offer them qualified advice on the available products, pay attention to the customers’ tastes, and close the sale to reach sales targets and render the customer happy.
- Work regularly on merchandising to create the best display of products and the nicest visual ambiance in the store needed to boost sales. To achieve this, you will have to replenish stocks as often as required, think of pushing the slow-moving items, establishing a good balance between new and old collections, a good balance between full retail priced items and discounted items, and all other ways you might think of to maximize the Company’s business.
- Meet and greet the customers courteously, give them the requested level of product information, and customer assistance, build solid long-time relationships with returning customers, and provide personalized service.
- Maintain an up-to-date database on customers visiting the store; communicate to the customers all information regarding the special offers, sales, promotions, events... to maximize the business goals of the Company.
- Update product knowledge through personal readings, following the latest trends around the world to be able to provide confident and relevant advice to customers.
- Gather market intelligence and competition information to be aware of what’s happening around your brand, learn about your competitors, and stay ahead of it.

**Summary of Key Performance Indicators**:

- Reach sales targets.
- Social Media - Sales Platform.
- Write consistent sales reports.
- Feedback on best sellers, worst sellers, and lost sales.
- Work regularly on merchandising.
- Perfect level of customer service, and feedback on customer satisfaction.
- Perfect level of product knowledge.
- Display good team spirit.

**Job Types**: Full-time, Permanent

**Salary**: AED3,000.00 per month

**Experience**:

- customer service: 1 year (required)
- perfume sales: 1 year (required)

**Language**:

- English & Arabic (required)

License/Certification:

- UAE Tourist or Residence Visa (required)

Ability to Commute:

- Abu Dhabi (required)

Ability to Relocate:

- Abu Dhabi: Relocate before starting work (required)