Housekeeping Supervisor

2 weeks ago

Ajman, United Arab Emirates Ajman Hotel Full time

At Ajman Hotel managed by Blazon Hotels, we focus on attracting and retaining people with a strong sense of leadership and passion. We are dedicated to creating a culture where our colleagues are motivated and challenged to invest their creativity. Our people are what distinguish us, and we always provide opportunities to help them further develop their skills, their goals and their long-term career success.

**Position: Housekeeping Supervisor - Female**

**Location: Ajman**

**Roles & Responsibilities**:

- Direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.
- Check Public Areas / Floors to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced/refurbished as required. If assigned on Floors, check rooms, particularly those assigned to V.I.P., V.V.I.P and known repeated guests, receive special attention to ensure they meet the hotel standards.
- Coordinate with the other sections of the Housekeeping Department and the other Departments on all relevant matters that affect the physical appearance of the hotel and room status, keep them informed and follow up on outstanding issues. It may be the confirmation of room status to the repair work to be done.
- When needed, assist the Assistant Executive Housekeepers in the recruitment, management of performance, identification of training needs, development of training plan and implementation of training.
- Conduct monthly training sessions with existing employees in order to meet the identified training needs.
- Schedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.
- Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure the appropriate use of equipment and tools.
- Assist the Assistant Executive Housekeepers in monitoring housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures, and Health and Safety for employees and guests.

**Experience**:

- Housekeeping Supervisor: 2 years (required)

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