Female Waitress and Coffee Maker
1 month ago
**Job Summary**:
**Key Responsibilities**:
- Greet clients and serve them in a polite, friendly, and professional manner.
- Take and deliver customer orders promptly and accurately.
- Prepare and serve a variety of coffee beverages (espresso, cappuccino, latte, etc.) and light snacks.
- Maintain knowledge of the café’s menu and provide suggestions based on clients' preferences.
- Ensure familiarity with Arab clientele, their expectations, and cultural practices to provide personalized service.
- Ensure cleanliness and hygiene of the café area, including tables, seating, and service counters.
- Handle cash and process payments, including maintaining accurate records of transactions.
- Restock supplies and maintain café inventory (coffee beans, milk, cups, etc.).
- Resolve customer complaints and issues politely, escalating when necessary to management.
- Support in any additional tasks assigned by the Café Manager, including helping in basic food preparation or café organization.
**Key Requirements**:
- **Gender**: Female
- **Languages**: Fluency in Arabic and English (spoken) is required.
- **Experience**: Minimum 1-2 years of experience as a waitress, barista, or in a customer service role within a café or restaurant.
- **Skills**: Must know how to prepare a variety of coffee beverages and serve customers professionally.
- Familiarity with the expectations of Arab clients and an understanding of how to create a welcoming atmosphere for them.
- Excellent communication and interpersonal skills.
- Ability to multitask, prioritize, and maintain a clean work environment.
- Well-presented, professional, and approachable.
**Experience**:
- Waiter: 1 year (preferred)
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