Manager - Multibanking Data Domain

7 months ago


Dubai, United Arab Emirates Emirates NBD Full time

**(Preferably UAE National)**

**Job Purpose**

The **Data Steward, Retail Data & Information Management **within Strategy & Customer Intelligence unit will provide extensive hands-on support to the Head/Manager of Data & Information Management team and contribute to the development of retail data products across the bank for the data driven decisions.

This job is also a very key role for Strategy & Customer Intelligence as Data stewards are responsible for ensuring the data accuracy, consistency, and reliability data. They are essential for maintaining the data integrity that enables the data-driven decision making.

**Specifically, the job holder will be responsible for following duties -**
- Responsible for the implementation of **Data products **for **CRM **and **Channels **(Online/Mobile banking, ATM/CDM etc.) across the Entities
- Responsible for the **Data Discovery, Extraction, Cleansing, Data Analysis, Data Modelling, Data Lake **and **Data mesh **implementation
- Co
- Collaborate with cross functional teams to identify business problems and opportunities that can be solved using data driven approaches for the **service improvement, campaign management **, **cost reduction.**:

- **Analyses large and Complex **dataset to extract **meaningful insight **that can help the business to move the traditional customer for adopting the Digital Channels
- Conduct **BI reports rationalization, **development of reports and **dashboards **leveraging
- PowerBI and Microsoft BI, responsible for delivering channels specific data needs and to internal stakeholders.
- Enhancing the existing the **DataMart **and supporting the **regular business**:

- Evaluate organization methods and provide **source-to-target mapping **and information
- model specific documents.
- Work directly with **business stakeholders **to understand the system and provide **the inhouse solution **.

**Main Tasks**
- Contribute for the implementation of Channels DataMart from the various sourcing channels like Online Banking/Mobile banking/ATM/CDM/Branch/IVR
- Contribute the efforts for migrating the customer to use digital/self-services channels services over traditional channels.
- Contribute for the implementation of CRM data product for Service management, Complaints, and the Campaign management.
- Lead the team with the Data lineage, ETL documentation, Performing the data validation
- Creation of Dashboard for Each Subject area to provide the holistic view of transactions, usage by segments and top financials and request services.
- Integrate the customer preferences database with Marketing Automation solutions

**Description of Knowledge/Skill etc.**
- Bachelor’s/ master’s degree in information management, Computers, Engineering, or equivalent degree from an accredited academic institution
- Good understanding of Data Management technique & tools
- Around 5-7 years of post-qualification experience in Data & Information Management domain
- Sound Retail Banking Professional with strong experience in implementing data warehouse or data mesh for financial organizations.
- Worked on Channels Domain would be Preferred
- Strong experience in implementing major data initiatives
- Demonstrated expertise in Data Modelling, Data Mining, Data Analysis, Data visualization, Data cleaning.
- Robust knowledge of data, systems and analytical tools like SAS, SQL is must. Proven ability to quickly learn new systems and data environments
- Preferred knowledge in HADOOP, SQL platforms
- Ability to work with large data sets and multiple data sources
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to understand business needs & how data information transformations can best address those needs
- Self-Starter in taking initiatives and follow through
- Strong analytical mind with a problem solving approach with good and ability to manage multiple priorities
- Structured thinker, able presenter, self-driven, result oriented with a positive outlook and a clear focus on driving new initiatives and establishing impact and credibility.
- Strong drive to implement solutions in the most efficient manner, working with business partners throughout the company to assist in process development and implementation.
- Strong thought leadership in challenging the status quo and come up with new initiative
- Excellent interpersonal skills - able to communicate effectively at all levels in the organization
- Ability to Work effectively with multifunctional team and build good working relationship with stakeholder groups



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