Hostess - One Michelin-star Italian Restaurant

2 weeks ago


Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time

**Position**: Hostess - One Michelin-star Italian Restaurant (Full time #538659)

**Property / Office**: Emirates Palace, Abu Dhabi

**Location**: Abu Dhabi, United Arab Emirates

**Responsibilities**:

- During the opening procedure, ensure that the table top set up (flowers, candles, lamps, and tent cards) is set according to the restaurant's requirements.
- Ensure that all tabletop items are clean and in good repair.
- Arrange restaurant seating plan in line with reservation book and Manager's requirements.
- Clean chair/sofa cushions.
- Set up the hostess desk according to the hotel standards.
- Greet and seat the guest in a friendly and courteous manner.
- Assist with service as required by the Manager.
- Handle all telephone bookings and inquiries.
- Ensure that the Managers are kept informed of all guest comments and complaints.
- During the closing procedure, ensure that all tabletop items are collected and cleaned.
- To be present in the restaurant during service hours.
- Ensure that all menus, drinks lists, and guest collateral items are kept clean and not damaged
- Assist the Manager in maintaining all guest history records.
- Attend communication meetings, briefings, and training sessions as when required
- To keep the uniform neat and clean and ensure personal grooming and hygiene are in line with hotel brand standards.

**Requirements and Key Competencies**
- Experience in the same role in a luxury restaurant / hospitality environment, resort experience is a plus
- Diploma in Hospitality Management or equivalent
- Composed and ability to provide high quality guest service in a fast-paced environment
- Engaging and outgoing personality
- Excellent communication skills

**Advertised**: 08 Mar 2024 Arabian Standard Time
**Applications close**: 31 Mar 2024 Arabian Standard Time


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