Coatings Technical Service Manager
2 weeks ago
**Job Title: Coatings Technical Service Manager**
**Location: United Arab Emirates (UAE)**
A leading coatings manufacturer and supplier, dedicated to providing innovative and high-performance coatings solutions to various industries in the UAE.
**Coatings Technical Service Manager Job Responsibilities**:
- Collaborate with sales teams to understand customer requirements and develop tailored technical solutions to meet their needs.
- Lead and manage a team of technical service professionals, providing guidance, training, and support to deliver outstanding customer service.
- Conduct regular technical meetings with customers to understand their feedback, address any issues, and identify opportunities for improvement.
- Stay updated with industry trends, market dynamics, and regulatory requirements to provide accurate technical guidance to customers and internal teams.
- Collaborate with the R&D and quality assurance teams to evaluate new product performance and provide feedback for product development.
- Manage and coordinate technical projects, including field trials, product demonstrations, and performance testing.
- Develop and deliver technical presentations and training materials to internal teams and customers.
- Ensure compliance with health, safety, and environmental regulations in all technical service activities.
**Coatings Technical Service Manager Qualifications and Skills**:
- Bachelor's or Master's degree in Chemistry, Chemical Engineering, Materials Science, or a related field.
- Strong knowledge of coatings technologies, product formulations, and industry standards.
- Excellent communication and interpersonal skills, with the ability to effectively engage with customers and stakeholders at all levels.
- Experience in leading and managing a team of technical professionals, providing guidance, training, and support.
- Strong problem-solving and analytical skills, with the ability to analyze complex technical issues and provide effective solutions.
- Customer-centric mindset, with a strong focus on delivering exceptional customer service.
- Proactive, self-motivated, and able to work independently as well as collaboratively within a team.
- Proficiency in utilizing analytical tools and instruments for coatings evaluation and performance testing.
- Knowledge of health, safety, and environmental regulations applicable to the coatings industry.
- Fluency in English is required. Knowledge of additional languages is an advantage.
- Willingness to travel domestically and internationally as needed.
We offer a competitive salary package, including benefits and professional development opportunities. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
**Salary**: From AED9,000.00 per month
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