Housekeeping Supervisor

6 months ago


Dubai, United Arab Emirates Melia Hotels International Full time

**_“The world is yours with Meliá”_**

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

At **Meliá Desert Palm Member of Meliá Collection**, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all.

As a Housekeeping Supervisor, you are responsible to serve the needs of the business, our guests and our colleagues by supervising his team to ensure that public areas and guest room are clean and well maintained. Strives to continually improve guests, owners and team member’s satisfaction. **#LI-MR1**
- To inspect guest corridors, room attendant pantries and service areas, to ensure they are cleaned according to the standards.
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
- Assist Housekeeping management in managing daily activities.
- Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
- To ensure Housekeeping Attendants are using the correct methods in the utilization of equipment and supplies.
- Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individual with disabilities; thank guests with genuine appreciation.
- Monitor strict follow through on lost and found procedures.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
- Prepare, distribute, and communicate changes in assignment sheets/workboards
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Ensure adherence to quality expectations and standards.
- Report to work on time and according to posted schedule, to maintain all records.
- Assist with hotel general cleaning and deep cleaning schedule and manages execution of work.
- Can effectively implement new cleaning techniques, supplies and equipment.
- Ensures regular and on-going communication is happening in all areas of responsibility to communicate expectations and recognize performance.
- Observe service behaviours and provide individual feedback; continuously strives to improve service performance.

**Because belonging to the great Meliá family is being VIP**

You will enjoy **My MeliáRewards** which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.

In addition, enjoy the **My MeliáBenefits** programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you

**At Meliá we are all VIP**

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, **VIP** **People.
- We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company._

If you want to be “**Very Inspiring People**“, follow us on:
**INSTAGRAM** - **TWITTER** - **LINKEDIN** - **INDEED** - **GLASSDOOR



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