Associate or Consultant

3 weeks ago

Abu Dhabi, United Arab Emirates KPMG United Arab Emirates Full time

Associate Or Consultant -BCM - Governance, Risk and Compliance Services

**Major duties and responsibilities**
- Oversee and contribute to client mandates (eg procedure development, training and exercising) across crisis management, incident management and business continuity
- Build and maintain strong client relationships across numerous industry sectors
- Contribute to ongoing quality management and continuous improvement activities
- Collaborate with other internal divisions to provide integrated client outcomes, i.e. business continuity, crisis management and technology solutions
- Serve as a resource and key team member on client projects and help ensure timely delivery of results
- Participate in client engagements and work streams related to Business Continuity Management and Crisis Management

**Team management**

NA

**Extend of work**

Main stakeholders this role interacts with: internally within firm with other service departments to provide an integrated solution and external to the clients to provide services.

**Deliverables**
- Business Continuity Framework
- Business Continuity Plan
- Business Impact Analysis
- Risk/Threat Assessment
- Crisis Communication Plan
- Crisis Management Framework

**Required skills and knowledge for the role**
- Excellent verbal and written communication skills
- Excellent public speaking skills
- Proficient with Microsoft Office Suite, specifically Word, Excel and PowerPoint, required
- Basic proficiency with resiliency, business continuity and mass notification tools, preferred

**Knowledge / Technical Skills**

**Business Continuity Management**:

- Identify and maintain a list of the Company's most critical business processes based on the financial, reputational, legal (including regulatory) and operational impact of their disruption
- Ensure documentation of Business Impact Analysis (BIA), Incident Management & Response Plan, Business Continuity Plan, Call Tree Testing, Third party assessment in accordance with Group guidance

**Crisis Management**:

- Implement process to identify, assess and document high risk scenarios and where appropriate, develop specific procedures and plans to monitor and respond to them
- Develop Crisis Management Plan and documentation including policy, CMT structure and supporting tools/ templates and high risk scenario plans
- Ensure that protocols and mechanisms for communicating and coordinating with internal and external stakeholders during a crisis are documented, together with associated roles and responsibilities
- Prepare Crisis Situation Reports and coordinate centralised situation awareness for the CMT, ensuring information capture templates are accurate. Documenting Event Logs, Crisis Logs, Post Crisis Reviews and Remedial Action Plans

**Education / Work experience**
- Bachelor's Degree in Business Continuity Planning (BCP), Crisis Management, Business Administration, Risk Management, or related field
- Working towards or achieved: Certified Business Continuity Professional (CBCP); Member of Business Continuity Institute (MBCI), or related certification
- Strong familiarity with Business Continuity ISO certification standards (ISO 9001 / ISO 22301)
- At least 3-4 years of professional experience
- Strong examples of improving company-wide business continuity standards in at least one leading organisation based in the UAE
- Preferred crisis management planning experience
- Experience of company-wide dashboard development in BCM
- Conducting workshops to understand the business and understand the risks

**Other requirements related to the job**
- Ability to exercise good judgment and mature mindset in approaching complex issues
- Inquisitive by nature and able to work with data to uncover root causes and identify trends
- Strong Excel and PowerPoint skills
- Strong presentation skills
- Excellent organizational skills
- Ability to manage multiple priorities
- Ability to make sound judgement calls independently when presented with difficult decisions, especially when only partial information is available
- Ability to take initiative in a fast-moving environment

Job ID 300000498669204

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