Oracle Cx Unity

3 weeks ago


UAE, United Arab Emirates Oracle Full time

Oracle CX Unity-230003WQ

**Applicants are required to read, write, and speak the following languages***: English

**Preferred Qualifications**

Oracle Consulting is a fast-growing Cloud based consulting team focused on our customer’s rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative approach helps our clients implement, maintain, and integrate their Oracle CX Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an optimal team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking talented consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions.

You will be working along with our PMs, to understand customer goals/requirements, expectations and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring team’s alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools and leading practices. You will also support in a pre-sales capacity to drive new business and expansions for Oracle Consulting.

This is an exciting opportunity that will test your consulting, critical thinking, leadership and technical skills with the ability to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful.

**Responsibilities**:
**Responsibilities**:

- Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions.
- Develop and deliver high quality presentations and demonstrations, present and articulate product features and benefits, and configure and test overall Oracle Cloud solutions that delight the clients.
- Effectively utilize the Oracle CX Sales & B2B Service Cloud platform, VBCS, VBS, OIC and web technologies to deliver world class solutions.
- Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement.
- Adhere to all Oracle Cloud security policies, standards and procedures in the performance of job responsibilities.
- Mentor junior consultants in delivery of their customizations and ensure the solution approach is in-line with the standard methodologies & future product road-map.
- Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements.
- Promote knowledge by sharing lessons learned, innovations or new skills with team members.
- Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement.
- Bachelor’s degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed 4-year college/university.
- Overall, 8 - 10 years of experience relevant to this position with at least 6+ years of consulting experience in the CX Domain.
- Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Sales & B2B Service Cloud Applications, with strong implementation expertise in at least two of the following is a must
- CX Sales
- B2B Service Cloud
- Oracle Integration Cloud
- Visual Builder Cloud Services
- Visual Builder Studio
- Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customizations/integrations on Oracle CX Cloud Projects.
- Deep knowledge in web based front end development using - HTML, JavaScript and CSS
- Experience with React and/or other front-end JavaScript frameworks, would be a plus
- Strong hands-on experience with design and development of integrations using various integration patterns
- Experience developing integration strategy and architecture with project and other technical teams
- Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc.
- Experience using shell commands, GIT, JIRA and other similar tools
- Experience developing process flow diagrams, gathering requirements, conducting workshops, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions
- Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc.
- Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus.
- Excellent customer facing & interpersonal skills with ability to build rapp


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