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Ticketing Staff

1 month ago

Abu Dhabi, United Arab Emirates AL SHAHEEN AL ZAHABI RESOURCE CONSULTANCY Full time

**Ticketing Officer**:
**Responsibilities**
- Plan and sell transportations, accommodations, insurance and other travel services.
- Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations.
- Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers.
- Book transportation, make hotel reservations and collect payment/fees.
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
- Deal with occurring travel problems, complaints or refunds.
- Attend travel seminars to remain updated with tourism trends.
- Enter data into our software and maintain client files.
- Network with tour operators.
- Maintain statistical and financial records.
- Meet profit and sales targets.

**Requirements and skills**
- Proven work experience as a Travel Agent.
- Excellent knowledge of computer reservations systems, GDS systems and e-travelling.
- Fluency in English; multilingualism is a plus.
- Strong sales skills and commercial awareness.
- Ability to interact, communicate and negotiate effectively.
- Sound knowledge of domestic and international travel trends.
- Degree in Hospitality, Travel, Tourism, Business or relevant field.
- Personal travel experience will be considered an advantage.

**Salary**: AED2,200.00 - AED2,500.00 per month

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or willing to relocate with an employer-provided relocation package (required)