IT Trainer

3 months ago

Dubai, United Arab Emirates Gerab National Enterprises Full time

We are seeking a highly skilled and dynamic IT Trainer to join our team. The IT Trainer will be responsible for delivering in-house training programs aimed at boosting employee productivity by enhancing their proficiency in internal IT software and tools such as **Office 365, HR systems, ERP, CRM, **and other relevant platforms. A key focus will be on training end-users in **Microsoft Teams **and related collaboration tools such as ShareDrive and OneDrive to improve team communication, collaboration and file sharing within the organization.

**Key Responsibilities**:

- Expertise in identifying gaps in IT tool usage and developing targeted training solutions to address these.
- Provide end-user training on Microsoft Teams for effective communication, collaboration, and file-sharing across the company.
- Design and create engaging training content, including presentations, exercises, and assessments, utilizing adult learning principles.
- Deliver training programs in various formats, including classroom sessions, online modules, and hands-on workshops and maintain the relevant documents.
- Assess the effectiveness of training programs through feedback, assessments, and performance metrics, as well as platform utilization reports.
- Stay updated on emerging trends and technologies in IT and soft skills to continuously enhance training content.
- Maintain a comprehensive library of training materials, resources, and tools.

**Education & Experience**:

- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
- Proven experience (5-8 years) as an IT Trainer, with a focus on technical skills development.
- Proficiency in instructional design, incorporating interactive elements and assessments to optimize learning outcomes.
- Exceptional communication and facilitation skills, with the ability to simplify complex technical concepts for diverse audiences.
- Strong presentation skills with the ability to engage participants across different training formats.
- Professional certifications in training or IT-related fields are highly desirable.
- Excellent analytical, problem-solving, and results orientation skills.
- Experience with creating e-learning content and utilizing modern learning management systems (LMS) will be preferable.
- Ability to travel within the UAE, GCC, and internationally for training delivery and effectiveness measurement.
- Strong project management skills, capable of handling multiple training projects simultaneously.

If you are a passionate IT trainer who thrives on developing others and enhancing their IT capabilities, get in touch with us.

**Job Types**: Full-time, Permanent

Pay: AED10,000.00 - AED12,000.00 per month

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