General Manager- St Regis Saadiyat

6 days ago


Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

**Job Number** 23136033

**Job Category** Property Leadership

**Location** The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**About the Brand**

St. Regis perfects every aspect of every moment, finding care and pleasure in the most minute detail, to create an atmosphere of great subtlety and refinement, to aspire to an ideal that transcends the ordinary in every way.

**About the Properties**

Overlooking a pristine beach, the cerulean Arabian Gulf and the celebrated Saadiyat Beach Golf Club, our 5-star destination resort presents a serene escape and captivating wildlife just minutes from downtown Abu Dhabi and the Saadiyat Cultural District. Boasting the island's preeminent address, we invite resort guests to rejuvenate at Iridium Spa, energize in our luxury indoor lap pool or three outdoor pools, or bask on our private Abu Dhabi beach before dining seaside at one of six destination restaurants and bars. Mediterranean-inspired architecture unites with contemporary interiors and tactile natural materials in our refined hotel rooms and suites, which each boast a private balcony and signature St. Regis Butler service-available any time, day or night.

Deep within the desert landscape lies **Al Wathba, a Luxury Collection Desert Resort & Spa, Abu Dhabi** - an intimate retreat suffused with natural beauty and serene tranquility. With a distinct Spa as the hallmark of the hotel experience, guests can rebalance their equilibrium and embark on an individual wellness journey. Inspired by classical dwellings, the boutique resort’s 99 guest rooms and villas feature timeless local details, traditional artwork, and Arabesque accessories, alongside a range of dining destinations showcasing the dunes to panoramic perfection. Step away from it all into an exclusive natural environment, with the space to reconnect and the freedom to lose yourself.

**About the Position**

The St Regis and Luxury Collecgtion General Manager represents both brand’s service and core values - legendary, gracious, inspiring - in all leadership actions, is the core of hotel operations and leads the delivery of exceptional, authentic and memorable experiences for our guests. The General Manager embodies St Regis culture and luxury Collection standards, and is responsible for building strong relationships with both employees and guests. You will work with your guidance team to create a work environment where empowerment, innovation and service are valued and enlivened on a daily basis. The General Manager sets the standard for excellence and infuses a refined leadership style throughout the properties.

**JOB SUMMARY**

Functions as the primary strategic business leader of a full-service property and responsible for the leadership and management of a designated cluster of properties. As General Manager of the properties, responsible for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Leads the leadership teams in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. In addition, the General Manager builds relationships with key customers through personal involvement in the sales process. The position ensures sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Position serves as the principal interface with property ownership and establishes relationship as a business partnership. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. Responsible for the overall performance of a designated cluster of managed properties and oversees all activities associated with the pre-opening processes for new build units. In addition, the position is responsible for sales and revenue generation for all units within the cluster.

**CORE WORK ACTIVITIES**

**Leading Operations and Department Teams**
- Sets goals and expectations for direct reports using the performance review process.
- Identifies leadership management on the property.
- Inspires and motivates team to achieve operational excellence.
- Creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results.

**Managing and Sustain Sales and Marketing Strategy**
- Develops deployment strategies to market property in order to continue to grow market share.
- Supports the sales strategy by encouraging leadership team to develop effective revenue management strategies.
- Ensures focus is on proactive selling as well as



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