Hotel Cleanliness Expert

4 months ago

Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 23125873

**Job Category** Housekeeping & Laundry

**Location** Al Maha a Luxury Collection Desert Resort & Spa Dubai, Dubai Desert Conservation Reserve, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Hotel Cleanliness Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Hotel Cleanliness Expert makes sure the spaces in the hotel help create a great guest experience.

No matter what position you are in, there are a few things that are critical to success - ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Hotel Cleanliness Experts - to get it right for our guests and our business each time.

**CRITICAL TASKS**

Guest Relations
- Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Anticipate and address guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Assist other employees to ensure proper coverage and prompt guest service.
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process **_(Luxury Collection brand)_** to resolve issues, delight, and build trust.

Housekeeping Protocol
- Contact Engineering, At Your Service (AYS)/ Delighted to Serve (DTS), or Housekeeping office directly for urgent repairs and preventative maintenance issues.
- Respond promptly to requests from guests, Front Desk, or At Your Service requests.
- Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards.
- Fill cart with supplies (e.g., chemicals, rags, linens, amenities) as needed.
- Report room status (e.g., Do Not Disturb notice on room, discrepant rooms) to Main Linen Room, Housekeeping manager/supervisor, or Front Desk.
- Comply with quality assurance expectations and standards.
- Return cart to designated area at the end of shift.
- Clean and organize items stored in laundry room, supply/storage closets, linen room, and/or uniform room.
- Fold cleaned linen into designated size, either by hand or using folding machine.
- Post caution signs (e.g., wet floor signs) to limit traffic when necessary.
- Perform other reasonable duties as requested.
- Support the sustainability program of the property to protect our environment and to achieve the green key certification, as HK cleanliness expert/supervisor, segregate empty water bottles/cans, pack separately and communicate with manager to arrange logistic etc.
- Sanitize Buggy and load supplies, chemicals, linens, as needed and HK buggy service schedule to follow up.
- Comply with quality assurance expectations, carryout ABC of HK/RPM deep cleaning of floor tiles /carpets shampooing, maintain LC brand standards to keep up GSS cleanliness score.
- Follow the hotel lost & found procedures and all found items to inform the HK supervisor or manager immediately for DP L&F portal registration.
- In alignment with the global standards on electrostatic spraying, as a hotel cleanliness expert/supervisor you are responsible for using spraying followed by CTC Module 9 training in MyLearning.
- Ensure to follow the CTC procedures and update the checklist on a daily bases.
- Compliant with the protocols for servicing a guestroom with a known/presumed COVID guest Please refer to the Global COVID-19 protocols and continent guideline for specific requirements During Stay and Upon Departure to follow CTC

Guest Rooms, Villas, and Suites
- Check that all appliances are present in the room and in working order (e.g., hair dryer, TV, remote, microwave).
- Clean bathrooms, including bathtub/hot tub/shower, toilet, floor, sink, and mirror.
- Dust, polish, and remove marks from walls and furnishings (e.g., appliances, furniture, ice bucket, honor bar, baseboards, ledges, entrance door).
- Enter guest rooms following procedures for gaining access, such as knocking three times, saying “Housekeeping,” and ensuring vacancy before entering.
- Limit access to guest rooms while cleaning by following

  • Hotel Cleanliness Expert

    1 month ago

    Dubai, United Arab Emirates MARRIOTT International Full time

    Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about...

  • Hotel Cleanliness Expert

    3 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23099063 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Jumeirah Beach Dubai, Jumeirah Beach Residence, Bahar 7, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...

  • Hotel Cleanliness Expert

    4 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** Hotel Cleanliness Expert **Job Number** 23194696 **Job Category** Housekeeping & Laundry **Location** Element Al Jaddaf Dubai, Al Khail Road, AL Jaddaf Area, Dubai Street 26, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Hotel Cleanliness Expert

    4 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23111793 **Job Category** Housekeeping & Laundry **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management- Our jobs aren’t just about giving guests a clean...

  • Hotel Cleanliness Expert

    4 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23103564 **Job Category** Housekeeping & Laundry **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Our jobs aren’t just about giving guests a clean...

  • Hotel Cleanliness Expert

    4 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23141194 **Job Category** Housekeeping & Laundry **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-ManagementOur jobs aren’t just about giving guests a clean...

  • Hotel Cleanliness Expert

    4 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23029571 **Job Category** Housekeeping & Laundry **Location** Grosvenor House a Luxury Collection Hotel Dubai, Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Hotel Cleanliness Expert

    4 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23027224 **Job Category** Housekeeping & Laundry **Location** La Ville Hotel & Suites CITY WALK Dubai Autograph Collection, Al Multaqa Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about...

  • Hotel Cleanliness Expert

    4 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23111922 **Job Category** Housekeeping & Laundry **Location** Dubai Marriott Harbour Hotel & Suites, King Salman Bin Abdulaziz Al Saud Street Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** *** Our jobs...

  • Hotel Cleanliness Expert

    4 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24102108 **Job Category** Housekeeping & Laundry **Location** La Ville Hotel & Suites CITY WALK Dubai Autograph Collection, Al Multaqa Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about...

  • Hotel Cleanliness Expert

    4 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24051777 **Job Category** Housekeeping & Laundry **Location** Lapita Dubai Parks and Resorts Autograph Collection, Dubai Parks & Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs...

  • Hotel Cleanliness Expert

    4 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24028434 **Job Category** Housekeeping & Laundry **Location** Lapita Dubai Parks and Resorts Autograph Collection, Dubai Parks & Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs...

  • Hotel Cleanliness Expert

    4 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23049251 **Job Category** Housekeeping & Laundry **Location** Aloft Dubai Creek, Baniyas Road, Deira, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly...

  • Hotel Cleanliness Expert

    4 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24108098 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Jumeirah Beach Dubai, Jumeirah Beach Residence, Bahar 7, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...

  • Hotel Cleanliness Expert

    4 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23108456 **Job Category** Housekeeping & Laundry **Location** Sheraton Dubai Creek Hotel & Towers, Baniyas Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room...

  • Hotel Cleanliness Expert

    1 month ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24150653 **Job Category** Housekeeping & Laundry **Location** Aloft Palm Jumeirah, East Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed....

  • Hotel Cleanliness Expert

    4 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23148173 **Job Category** Housekeeping & Laundry **Location** Grosvenor House a Luxury Collection Hotel Dubai, Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Hotel Cleanliness Expert

    4 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23209140 **Job Category** Housekeeping & Laundry **Location** Aloft Dubai Creek, Baniyas Road, Deira, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly...

  • Hotel Cleanliness Expert

    4 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24098657 **Job Category** Housekeeping & Laundry **Location** Aloft Dubai Creek, Baniyas Road, Deira, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly...

  • Hotel Cleanliness Expert

    4 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24098464 **Job Category** Housekeeping & Laundry **Location** The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...