Steward/stewardess
3 months ago
**Job Title**: Steward/Stewardess
**Location**: World Island
**Type**: Full-Time
**About Us**:
At our Resort, we are dedicated to providing an exceptional experience to our guests through attentive and personalized service. We are currently seeking a reliable and detail-oriented Steward/Stewardess to join our team. If you have a passion for hospitality, enjoy working in a dynamic environment, and are committed to maintaining high standards of cleanliness and service, we’d love to hear from you
As a Steward/Stewardess, you will be responsible for supporting the food and beverage service team by ensuring that all service areas are clean, organized, and well-stocked. You will assist with the setup and breakdown of service areas, maintain the cleanliness of dishes and utensils, and contribute to a seamless dining experience for our guests. Your attention to detail and commitment to service excellence will be key to your success in this role.
**Key Responsibilities**:
- **Service Support**:
- Assist servers and bartenders in setting up and clearing service areas before, during, and after meal periods.
- Provide support during busy service periods, including refilling supplies and addressing any immediate needs of the service team.
- **Cleaning and Maintenance**:
- Wash, sanitize, and store dishes, glassware, utensils, and kitchen equipment.
- Maintain the cleanliness and organization of the dishwashing area and kitchen spaces.
- Ensure that all cleaning tasks are performed in accordance with health and safety regulations.
- **Inventory Management**:
- Monitor and manage inventory of supplies such as napkins, cutlery, and glassware.
- Report any shortages or issues with supplies to the supervisor.
- **Guest Interaction**:
- Assist guests with any needs or requests related to dining service, ensuring a positive experience.
- Handle guest feedback or complaints in a professional and timely manner.
- **Team Collaboration**:
- Work closely with other team members to ensure smooth and efficient service.
- Support the training of new staff members and assist with their integration into the team.
**Qualifications**:
- Previous experience in a steward or similar role in a hospitality environment is preferred.
- Strong organizational and multitasking abilities.
- Ability to work efficiently in a fast-paced environment and under pressure.
- Excellent communication skills and a customer-focused attitude.
- Basic understanding of health and safety standards related to food service.
- Ability to lift and carry heavy items as required.
**Preferred Qualifications**:
- Experience in a high-volume restaurant or hotel environment.
- Knowledge of proper cleaning and sanitization procedures.
- Certification in food safety or sanitation is a plus.
**Benefits**:
- Competitive Salary.
- Opportunities for career growth and professional development.
- A supportive and dynamic work environment.
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