Receptionist
3 weeks ago
Dear Applicants,
Location: Prestige Dental Clinic Ajman -- Full time position -- 2 year contract.
Working hours: 11:00am - 9:00pm (one hour break)
**Company Overview**:
Join our dynamic dental practice dedicated to providing exceptional patient care and fostering a welcoming environment. We are seeking a skilled and friendly Dental Receptionist to become an integral part of our team. If you are passionate about delivering top-notch customer service and thrive in a fast-paced healthcare setting, we want to hear from you
**Position Overview**:
As a Dental Receptionist, you will be the first point of contact for our patients, providing outstanding customer service both in person and over the phone. You will play a crucial role in ensuring the smooth operation of the dental office by handling administrative tasks efficiently and effectively. This position offers an exciting opportunity to contribute to a positive patient experience while working alongside a dedicated team of dental professionals.
**Responsibilities**:
- Greet patients warmly and ensure they feel welcome and comfortable
- Schedule appointments and manage the dental office's appointment calendar
- Answer phone calls and WhatsApp promptly, providing information and assistance as needed
- Verify and update patient information in the electronic medical records system
- Process payments and handle insurance reimbursement claims, Collecting payments through cash, card machine, tabby, tamara.
- Maintain cleanliness and organization of the clinic.
- Assist with administrative tasks such as filing, photocopying, and data entry
- Collaborate with dental staff to coordinate patient care and ensure smooth workflow
- Uphold patient confidentiality and adhere to all MOHAP regulations
**Qualifications**:
- Previous experience as a receptionist or in a customer service role.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and the ability to build rapport with patients and colleagues
- Proficiency in computer skills and software skills.
- Detail-oriented with the ability to multitask and prioritize tasks effectively
- A positive attitude and a passion for delivering exceptional patient care
- Knowledge of dental terminology and procedures is preferred but not required
**Salary**: AED2,000.00 per month
Ability to commute/relocate:
- Ajman: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English or Hindi or Arabic (preferred)
Application Deadline: 05/04/2024
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