Lifestyle Manager
2 weeks ago
BSI Lifestyle is a British luxury concierge company with many years of experience in the bespoke luxury travel and lifestyle industry.
**Job description**:As a Lifestyle Manager at BSI Lifestyle, you will actively communicate daily with a select group of clients, helping with their leisure/business trips and lifestyle arrangements. You will be firmly set on understanding the preferences of each client.
**Responsibilities**:
- Information support 24/7.
- Processing of daily requests received from clients.
- Solving any issues during clients’ trips if any arise.
- Setting tasks for the operations department to fulfill clients’ requests.
- Control on receipts of payments from clients.
**Primary requirements**:
- Experience in the travel segment, hospitality, concierge services or personal assistance.
- Understanding of high-demand customers' lifestyles, expectations, needs and preferences.
- Ability to independently prioritize work, observe and make decisions in stressful situations.
- Ability to respond quickly and address new requirements and processes.
- High emotional intelligence.
- Passion for travel, culture and luxury lifestyle.
- Ability and desire to work within the framework of mutual assistance.
- Proactive, energetic, and positive attitude.
- Proficiency in English at the Upper Intermediate level and above.
- Proficiency in Russian at the Upper Intermediate level and above.
- Knowledge of other languages and business ethics will be an advantage.
**Terms**:
- Work schedule Mon-Fri from 10 to 19 (availability for customers after hours, if necessary).
- Monthly salary based on interview results.
- Ability to work remotely.
- Paid vacation and sick leave.
- Trainings and courses aimed at developing professional qualities in the field of tourism and premium services.
- Young and friendly team.
**Job benefits**:
- Career growth
- Individual awards.
- Opportunity to participate in events organized by partners and international fam trips.
**Salary**: From AED7,000.00 per month
**Language**:
- Russian (required)
- English (required)
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