Marketing & Customer Relationship Officer

2 weeks ago


Dubai, United Arab Emirates Carbone Clinic Full time

Overseeing the relationship with customer
- Win new customers, and build long-term relationships with existing customers.
- Monitor the implementation of marketing strategies
- Achieving (and exceeding) monthly sales target.
- Conducting market research and Identifying sales opportunities.
- Brainstorming and developing ideas for creative marketing campaigns.
- Assisting in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc.)
- act as liaison personnel and ensure to manage all communications, policies and regulation requirements from DHCA;
- escalating and resolving areas of concern as raised by clients
- Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector.
- Negotiating
- managing customer relationships, ensuring sales growth
- keeping customer updated on the latest policies
- understanding key customer individuals needs and addressing these
- if required, prepare and disseminate schedules for the Company and each therapist who works for the Company;
- carry out general filing, and paperwork for the Company;
- handle customer queries and complaints;
- work with the therapists to support their work as required;
- Should be bilingual ( Arabic & English)

SKILLS AND EXPERIENCE REQUIRED:

- Good analytical skills and attention to details
- Perfect communication in English is a must
- Organized, and self-starter
- Team player
- At least 2 years’ experience as CRO or Marketing
- Bilingual Arabic & English

EDUCATION:

- Degree in Marketing or Business Administration

Ability to commute/relocate:

- Dubai Healthcare City: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Marketing: 2 years (preferred)

**Salary**: AED5,000.00 - AED5,500.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Do you Speak Arabic (preferred)


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