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Hpc Consultant

1 month ago


Dubai, United Arab Emirates Hewlett Packard Enterprise Full time

HPC Consultant

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

This position within the Hewlett Packard Enterprise organization requires excellent customer service skills in combination with experience of High Performance Computing installations.

This position within the Hewlett Packard Enterprise requires excellent customer service skills in combination with experience of High Performance Computing Support and installations Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

In our Business Unit HPC, MCS and Hewlett Packard Labs, we focus on cutting edge, high-performance, high-scale customer solutions serving a wide range of industries and end-users. Our organization includes High Performance Computing (HPC), Artificial Intelligence (AI), Mission Critical Solutions (MCS), Edgeline, Moonshot and Hewlett Packard Labs.
We are currently looking for an HPC Technical consultant. In this amazing role you will cover the support and delivery of high-end HPC solutions for our customers in the Middle East and Africa. You’ll be part of a team of HPC experts and will be working under mínimal supervision.

The primary focus of this role is to develop a trusted relationship with key clients in the ME region to act as a single point of contact between the customer, our service delivery partner support team within Hewlett Packard Enterprise.

Our expectations:

- Support the pre-sales team in scoping & sizing the HPC services when required.
- You will be dedicated to a key account managing Day to Day HPE Cray Support and Maintenance activity in ME region.
- Analyze, qualify, troubleshoot, resolve the incidents with the right level of autonomy & expertise and coordinate with L2 and L3 Support issues requiring specialized intervention.
- Collaborate with team members, other internal organizations, customers, and third parties (e.g. SLURM, DDN, Red Hat, Altair, Nvidia )
- Manage the customer relationship, including verbal & written communication
- Research HPC documentation & complete required training to maintain and develop HPC skills.
- Must be willing learn new technologies in HPC including Cray EX Liquid cooled systems and Shasta as the core technologies to support which will be provided on the job and professional training.

If you are
- Good at partnering, innovating, and making things happen? Good start, you are aligned to our core values

Minimum qualifications for the HPC Consultant shall be:

- Must be an with at least three (3) years of service.
- Hold a Bachelor degree in Computer Science or Engineering.
- Knowledge in maintaining HPCM Equipment and Associated software’s.
- Knowledge in High Performance Computing technologies and/or enterprise level storage systems, and/or High Performance Computing Application, depending on the intended activities or role.
- Experienced in Linux/Unix Operating systems.
- Fluent in spoken and written English, including computer related technical terminology.
- Experience with HPC customers and industries is advantageous.
- Experienced in running the day to day support and operation and administration of Large HPC systems at the client site and act as an advocate for the client and their teams.
- Advanced skills in customer service and customer facing communication
Willing to relocate the United Arab Emirates.

Good knowledge of
- Linux/Unix operating systems
- (HPC) file systems
- workload managers (preferably SLURM and/ or PBS-pro)
- cluster management systems HPCM, Xcatetc.
- networking and security server components including motherboards, memory and storage, network switches
- Lustre FS, GPFS and other storage technologies. Such as DMF.
- Knowledge of programming and scripting (e.g. Perl, Python, C++, etc.)

Ideally, understanding of..
- Storage systems
- High-speed communication architecture (Slingshot, Infinibandetc).
- Understanding of containerization and container orchestration frameworks such as Kubernetes and Docker Swarm
- Advanced skills in customer service and customer facing communication
- Business fluency English language

Join us and make your mark

We offer:

- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element

Want to know more about it? Then let’s stay connected

**Job**:
Services
**Job Level**:
Expert

**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.


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