Restaurant Cashier

4 weeks ago


Dubai, United Arab Emirates Hangry Joe’s Hot Chicken Full time

Job Title: Restaurant Cashier/Cook (Cross-Trained)

(PLEASE DO NOT APPLY BEFORE READING, NEED RESTAURANT EXPERIENCE)

Company: Hangry Joe's Hot Chicken & Wings

Location: City Walk

About Hangry Joe's Hot Chicken & Wings:
Hangry Joe's is a vibrant restaurant known for its mouth-watering hot chicken and wings. We pride ourselves on delivering exceptional flavours and unforgettable dining experiences to our valued customers.

**Job Description**:
Hangry Joe's Hot Chicken & Wings is seeking a friendly and enthusiastic individual to join our team as a Restaurant Cashier and Cook. As the first point of contact for our customers, you will play a crucial role in providing outstanding service and ensuring a positive dining experience from the moment they step through our doors. However, there may be occasions when your assistance is needed in the back of the house, particularly in our kitchen area.

Key Responsibilities:
1. Greet Customers with a Cheerful Attitude:
Welcome customers with a warm smile and friendly greeting as they enter the restaurant.

2. Process Orders Efficiently:
Accurately handle cash, credit card, online orders and mobile payments while swiftly processing customer orders.

3. Provide Menu Assistance:
Assist customers in making informed decisions by offering menu recommendations and answering any questions they may have about our offerings.

4. Maintain Cleanliness:
Keep the cashier area neat and organized at all times to ensure a clean and inviting environment for customers.

5. Handle Inquiries:
Address customer inquiries, concerns, and complaints in a professional and courteous manner, escalating to management when necessary.

6. Collaborate with Team Members:
Work closely with other team members, including kitchen staff and servers, to ensure smooth operations and timely service.

7. Promote Customer Loyalty:
Foster positive relationships with customers by providing exceptional service and personalized attention to their needs.

8. Promotion of Loyalty Program:
Inform customers about the benefits of the loyalty program.

Encourage customers to sign up for the loyalty program.

Assist customers with enrolling in the loyalty program and explain how to earn and redeem rewards.

9. Feedback Collection:
Solicit feedback from customers regarding their shopping experience.

Encourage customers to provide reviews and ratings.

Record customer feedback and communicate it to the appropriate department for improvement.

10. Sample Distribution:
Offer product samples to customers to enhance

11. Prepare and cook menu items according to recipes and quality standards.

12. Collaborate with the kitchen team to maintain a high level of culinary quality and presentation.

13. Maintain a clean and orderly kitchen environment.

Qualifications:

- Previous experience in a customer service role, preferably in the food service industry specifically fast-food.
- Excellent communication skills with a friendly and outgoing personality. Preferably speaks both English & Arabic.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong attention to detail and accuracy in handling transactions.
- Willingness to learn and adapt to changing tasks and priorities.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- Proven experience as a cook specifically in a fast-food restaurant or similar environment.
- Ability to follow instructions and procedures accurately.

Physical Requirements:
1. Ability to stand for long periods.

2. Ability to lift heavy objects (up to 50 pounds) and work in a hot kitchen environment.

Pay: AED1,800.00 - AED2,500.00 per month


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