Principal Program Manager,3p, Trade Services

4 weeks ago

Dubai, United Arab Emirates Amazon Middle East and North Africa FZ-LLC Full time

Bachelor's degree
- 7+ years of experience in process definition, having taken a process from concept to execution
- Prior experience in a large-scale Project Management role
- Experience driving data driven results
- Experience developing processes to meet internal control requirements
- Experience presenting complex information in a clear and concise manner to a variety of audiences, including senior leadership
- Experience turning complex compliance requirements into scalable processes

Amazon is looking for a Principal Program Manager to drive critical large-scale cross-functional projects to de-risk and enable new business opportunities by executing on a broad range of project management, program management and trade compliance matters. As the regional 3P Program Manager, you will define the strategy and execution plan to programmatically scale a high visibility, complex cross border trade compliance program regionally.
You will influence across VP-level organizations in business, Seller Partner Services, logistics, tax, legal, public policy, and other internal business partners to drive projects that address critical business and regulatory requirements. You will help shape and define requirements for (1) Seller engagement programs to increase compliance, (2) interpreting regulatory feedback and contact data to shape the risk appetite for executive leadership, (3) informing the seller enforcement strategy for our stores regionally, and (4) develop proactive regulatory engagement strategies.
To successfully build your compliance solutions across cross-functional teams, you will earn trust with stakeholders by learning about and understanding their business lines and products. You will drive alignment by providing near and long term considerations and impacts, and highlight recommended trade-offs and priorities. When confronted with discordant views, you will drive the best way forward and build consensus.
In making decisions, you will act quickly to balance risk and customer experience. You will test assumptions by getting feedback from the right input providers across the company and reviewing metrics and benchmarks. You will work with business intelligence engineers and technology teams to design, build and track key performance indicators and systems. Clear and compelling communication is critical to success in this role.
Key job responsibilities
- Work with Amazon’s Global Trade Services, regional GTS leadership team, 3P business teams and regional logistics/Ops leaders to execute strategy, drive and enforce global trade processes and leverage technologies.
- Work across multiple VP-level organizations to drive alignment on 3P trade risk and mitigation efforts for the region
- Engage with WW3P customs strategy lead, product and technical teams to surface 3P trade risks and influence road-map for internal systems used to carry out trade operations.
- Drive scalable business solutions and ensure compliance with trade regulations.
- Engage with cross-border regulatory authorities.
- Collaborate with business units to proactively identify compliance issues and comply with regulatory obligations.

A day in the life
- Drafting recommendations on how to meet trade compliance requirements for new and innovative business initiatives for the region.
- Working across multiple L10 and L8 level organizations to drive alignment on 3P trade risk and mitigation efforts.
- Engaging directly with regional GTS leadership, Trade legal for customs and partnered government agency regulators on 3P trade related matters.
- Working with business, legal and logistics stakeholders to develop strategies to support rapid growth of Amazon's import and export programs.
- Collaborating with technical teams to define requirements for Amazon's systems, driving relevant import and export programs.
- Working with operations teams to troubleshoot issues and drive ongoing process improvements.
- 7+ years of experience with import/export compliance or trade risk management expertise
- Completed Master's or similar advanced degree
- PMP Certification or equivalent Project Management certification
- Experience with SQL
- Creative analytical and problem-solving skills
- Experience utilizing sound judgment in ambiguous situations

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