Current jobs related to Passport Processor - Abu Dhabi - Shangri-La Hotels

Service Associate (Passport Processor)

Front Office, Shangri-La, Qaryat al Beri, Abu Dhabi

An exciting opportunity has opened up for a Passport Processor to join the team in Traders Hotel. The successful applicant will be one of the faces of the hotel and assist guests while they check-in.

What are we looking for?

A high standard of etiquette.
Efficiency and punctuality.
Attention to detail.
A warm and friendly character.
Ability to work in a fast paced environment.
Inspires others to deliver a memorable experience.
Previous experience in luxury hospitality/customer service.
Lives and breathes the company values.

What will you do?

Maintain a high standard of service and professionalism among the team.
Be a point of call for all members, VIP's and Special Attention Guest's.
Work with Traders Club colleagues to keep excellent service standards.
Empathetically listen to client queries/complaints and work with colleagues/Service Manager to find solutions.
Remain aware of all fire prevention/safety regulations and ensure that they are adhered to.
Remain aware of all activities within the hotel.
Assist other departments where necessary.

Traders Hotel, Qaryat Al Beri, Abu Dhabi

The hotel comprises 301 well-appointed guestrooms and suites. Rooms start at a spacious 32 square metres and feature a stylish design of warm tones and comfortable furnishings. For travelers requiring the highest levels of service and attention, the hotel also offers 80 Traders Club rooms on the seventh, eighth and ninth floor, as well as suites on the first to seventh floor. With a blend of contemporary style and comfortable furnishings, Traders Hotel, Qaryat Al Beri, Abu Dhabi is ideally located in the Qaryat Al Beri complex, which houses Shangri-La Hotel, Shangri-La Residences, CHI, The Spa at Shangri-La, The Villas by Shangri-La and a Souk.