Medical Receptionist
4 weeks ago
A medical receptionist is responsible for various administrative tasks in a medical facility. Their primary duties include:
Greeting patients: Welcoming patients and visitors, providing a friendly and professional first point of contact.
Appointment scheduling: Managing the appointment system, scheduling patient visits, and coordinating with healthcare providers.
Patient registration: Collecting and updating patient information, including personal details, medical history, and insurance details.
Insurance verification: Verifying patient insurance coverage, obtaining necessary authorizations, and ensuring accurate billing information.
Front desk management: Maintaining a tidy and organized reception area, managing patient flow, and ensuring a smooth check-in and check-out process.
Medical records management: Updating and organizing patient records, ensuring confidentiality and adherence to privacy regulations.
Billing and payment processing: Collecting co-payments, processing payments, and coordinating with billing departments or insurance companies.
Medical office support: Assisting healthcare providers with administrative tasks such as preparing patient files, handling medical forms, and managing office supplies.
Transcription and documentation: Transcribing medical reports and dictations, maintaining accurate and up-to-date documentation.
Patient referrals and coordination: Assisting patients with specialist referrals, scheduling diagnostic tests, and coordinating follow-up appointments.
Conflict resolution: Handling patient complaints or conflicts in a calm and professional manner, escalating issues when necessary.
Overall, medical receptionists play a crucial role in ensuring efficient patient management, maintaining accurate records, and delivering excellent customer service within a medical setting.
**Language**:
English and Arabic
Ability to commute/relocate:
- Sharjah: Reliably commute or planning to relocate before starting work (required)
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