Medical Receptionist

4 weeks ago


Sharjah, United Arab Emirates Arab Doctors Specialist Center Full time

A medical receptionist is responsible for various administrative tasks in a medical facility. Their primary duties include:
Greeting patients: Welcoming patients and visitors, providing a friendly and professional first point of contact.

Appointment scheduling: Managing the appointment system, scheduling patient visits, and coordinating with healthcare providers.

Patient registration: Collecting and updating patient information, including personal details, medical history, and insurance details.

Insurance verification: Verifying patient insurance coverage, obtaining necessary authorizations, and ensuring accurate billing information.

Front desk management: Maintaining a tidy and organized reception area, managing patient flow, and ensuring a smooth check-in and check-out process.

Medical records management: Updating and organizing patient records, ensuring confidentiality and adherence to privacy regulations.

Billing and payment processing: Collecting co-payments, processing payments, and coordinating with billing departments or insurance companies.

Medical office support: Assisting healthcare providers with administrative tasks such as preparing patient files, handling medical forms, and managing office supplies.

Transcription and documentation: Transcribing medical reports and dictations, maintaining accurate and up-to-date documentation.

Patient referrals and coordination: Assisting patients with specialist referrals, scheduling diagnostic tests, and coordinating follow-up appointments.

Conflict resolution: Handling patient complaints or conflicts in a calm and professional manner, escalating issues when necessary.

Overall, medical receptionists play a crucial role in ensuring efficient patient management, maintaining accurate records, and delivering excellent customer service within a medical setting.

**Language**:
English and Arabic

Ability to commute/relocate:

- Sharjah: Reliably commute or planning to relocate before starting work (required)


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