Jewellery Workshop Manager

3 weeks ago


Dubai, United Arab Emirates Atelier Spitaleri Full time

**Atelier Spitaleri** offers a uniquely immersive jewellery buying experience, inviting clients into our part-showroom, and part-workshop headquarters, where they’ll come face-to-face with our gemmology experts, designers, and goldsmiths. We’re breaking down the barriers that make jewellery buying complex and intimidating.

We’re making bespoke - simple.

Since launching in 2014, helped tens of thousands of couples partner up with our bespoke engagement and wedding rings but also many bespoke high-end jewellery bespoke projects for many families in the Mdl East.

Our mission is to democratise diamond jewellery by offering a modern and transparent approach to the jewellery-buying process.
- Responsible for the efficient operations of the Jewellery workshops. At all times, the highest standard is to be maintained for customer repairs as well with quality controls.
- Plus point if you have a well-experienced bench.
- You will be required to oversee all commissions and repairs throughout the business, making sure they are finished to the highest standard and ready on time.
- Provide leadership and Management of both the Goldsmith, Setter, Polisher and Cad Department.
- Set targets and key performance areas for the productivity of the workshop team and measurable outcomes on a monthly, quarterly and yearly basis.
- Maintain the efficient operation of the workshop which includes receiving and distributing all jewellery repairs and alterations.
- Communicate and provide information by relevant methods internally and externally to assist and enable organizational operations and effective service to connect groups. (e.g. Effective alert procedure).
- Created and promoted a genuine and caring customer service attitude for employees while adhering to workshop policies.
- Performed closing/opening procedures with the highest security.
- Ensuring product quality, assigning tasks to workers, coordinating resources, ordering supplies,

**Location**
- **Dubai Offic**e - Al Quoz Industrial 4

**Salary**

The compensation offered is commensurate with experience.

**What We Can Offer You**
- **Incredible work** - be part of a mission-driven business that is transforming the diamond jewellery buying experience and disrupting the status quo.
- **30 days holiday** - All of our team members get 30 days paid holidays + bank holidays, and we make sure you take them.

**To Apply**

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)


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