Field Service Executive
4 months ago
The Role
Field Service Executive / Dealer Development Executive - OEM Automotive Our client is a leading player in the Automobile OEM Sector, dedicated to delivering high-quality products and services to customers, they are currently seeking a motivated and experienced individual to join them as a Field Service Executive. Key Responsibilities: - Dealer Development Executive-Service - Formulation & implementation of Standard Service Transactions at Dealership. - On Job Training to the staff of the Dealership and implementation of suggested improvements. - Dealer Clinics at the Dealerships & implementation of Action Plan. - Preparing of the MIS reports. - Infrastructure Development of the New Dealer Branches. - Competitors Study (Study of their systems, products, compilation of data.) - Conducting Service Camps at the Dealership. - Event Management for special events organized by the Organization - Monitoring of Monthly Satisfaction Index (MSI) of Dealerships on regular basis, provide action plans for improvement and to ensure the implementation of the same. - Dealership Manpower tracking and keeping the records of Technical competence and suggest improvements for improving on the same. - To assist Dealerships in Time monitoring for a Customer and Technicians. - To suggest ways to improve the Work Flow in the Dealerships and reduce Lost time.
**Requirements**:
- Bachelor's degree in [Relevant Field]. - Proven experience of 3-5 years in the Automobile OEM industry. - Strong technical background and understanding of OEM products and services. - Excellent communication and interpersonal skills. - Leadership abilities and experience in managing a team. - Problem-solving skills and the ability to adapt to a dynamic work environment. - Arabic Speaking
About the company
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