Bar Supervisor

3 weeks ago


Dubai, United Arab Emirates The First Collection Full time

Overview:
Comprising of The First Group’s award-winning hotels and restaurants, The First Collection is an innovative lifestyle brand offering exciting hospitality services and unforgettable dining experiences.

The First Collection’s portfolio of five operational hotels are renowned for their world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand Heights Hotel Apartments, offers comfortable studios and one-bedroom apartments in the heart of the city, and is owned and managed by The First Collection. Bringing to the market a range of franchised properties, the group also manages TRYP by Wyndham Dubai and Wyndham Dubai Marina, which are franchises of the Wyndham Group. While Citadines Metro Central Dubai, offers hotel apartments in a prime location and is a franchise of The Ascott Limited.

The First Collection’s restaurants offer exceptional and original dining experiences that focus on creating unique lifestyle-driven dining concepts with a strong emphasis on quality and affordability. The rapidly growing portfolio of restaurants, cafes and bars features a dynamic mix of homegrown brands and recognised International franchises, including MasterChef, the TV Experience - the world’s first restaurant based on the global TV phenomenon. With an emphasis on social dining, this exciting restaurant portfolio is helping establish the collection of upscale and upper midscale hotels among Dubai’s hottest gastronomic and lifestyle destinations.

With ambitious growth plans in the years ahead, The First Collection will be opening numerous upper scale hotels and a series of dining concepts throughout Dubai.

**Job Description**:
As a Bar Supervisor, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:

- To be responsible for the efficient and profitable day-to-day running of the bar operations, and manage the beverage section.
- To be responsible for the ordering and control of all beverage stocks.
- To carry out the correct administrative procedures with regard to the orders, deliveries, and accounting for bar stocks.
- To supervise all bar colleagues, monitor performance, and ensure that colleagues at all times deliver high-quality service to the guest.
- To serve behind the bar as necessary.
- To assist external stock takers in the performance of their duties.
- To ensure that cellars are maintained to the highest standards in order to provide the guest with a high-quality product.
- To arrange appropriate staffing of the bars to meet the requirements of the service and in accordance with the instructions of the F&B Manager.
- To work flexible hours to meet the requirements of their service and to cover special functions.
- To ensure that the bar operations comply with all statutory requirements including Health & Safety, Licensing, and Food & Hygiene regulations.
- To ensure that the service is provided to the highest standards possible.
- To work in a manner, which encourages teamwork to attain targets as a matter of priority and provide appropriate products, services, and information.
- Meet all needs and requests of guests within specified time frames.
- Identify and take all opportunities to enhance the quality of service.
- Offer assistance to colleagues when required, to ensure designated work goals are met.
- Demonstrate trust, support, and respect towards team members in day-to-day work activities.
- Conduct communication with guests and colleagues in a polite, professional, and friendly manner.
- Practice high standards of professional presentation in accordance with grooming and presentation standards.
- To assist team members, supervisors, and managers when required.
- Works with the superior in the preparation and management of the department’s budget and is aware of financial targets.

Desired Skill & Expertise:

- Minimum 2 years of relevant experience in managing the floor in an upscale Bar.
- Technical education in Hospitality management or service methods would be an advantage.
- Possess verbal and written proficiency in English.
- An ability to listen and respond to demanding Guest needs.
- Excellent leadership, interpersonal and communication skills.
- Have a strong drive for results.
- Dynamic in nature.
- Accountable and resilient.


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