Waiter / Waiteress
4 months ago
We are seeking an enthusiastic and customer-focused individual to join our team as a Waiter/Waitress. This role is vital in delivering a memorable experience for our clients through excellent service and attention to detail.
**Key Responsibilities in Service Excellence**
As a Waiter/Waitress, you will provide exceptional front-of-house service, ensuring an enjoyable experience for all patrons.
Serve food and beverages to principals and their guests; prepare & serve specialty dishes at tables as required.
Take orders & serve food & beverages to principals/guests at tables.
Respond positively to any concern by the principals/ guests and quickly resolve.
Present menus to principals/ guests & answer their questions about menu items. Be fully aware of daily menus and specialties.
Remove dishes & glasses from tables and counters, & take them to kitchen for cleaning.
Stock service areas with supplies such as food, tableware, linens, napkins, cutlery, utensils, etc.
Ensure the correct appearance of all of the dining and other food service areas.
Be smartly presented at all times and comply with the company’s personal appearance and uniform standards.
Immediately report to Villa Manager in case of injury, wound, cuts, and bites or any other illness/ disease - no matter how small it may be.
Perform other duties as assigned by the Direct Manager.
**Qualifications and Skills for Success**
Previous experience in a similar role in the hospitality industry is preferred.
Strong communication skills with a focus on delivering high customer service standards.
Ability to work under pressure while maintaining a positive attitude.
Great attention to detail and the ability to multitask effectively.
Flexibility to work various shifts, including evenings, weekends, and holidays.
**Why Join Our Team?**
By becoming part of our team, you will enjoy the following benefits:
**Competitive Salary & Benefits**: We offer a competitive salary and a comprehensive benefits package to our employees.
**Dynamic Work Environment**: Be part of a vibrant team where your contributions are appreciated and your career can flourish.
**Growth Opportunities**: Access opportunities for professional development and career advancement.
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