Sales Coordinator

6 months ago

Dubai, United Arab Emirates Melia Hotels International Full time

**_“The world is yours with Meliá”_**

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

**Because belonging to the great Meliá family is being VIP**

You will enjoy **My MeliáRewards** which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.

In addition, enjoy the **My MeliáBenefits** programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you
- To provide administrative support to Sales Department in general. Undertake a variety of day-to-day office and clerical tasks. You will be an integral part in ensuring that our office operations run smoothly and are successful in supporting other business activities.
- To generate business in the sales area, using all the characteristics, advantages and benefits of the hotel and the country. To implement and execute the strategies and actions needed to achieve or improve all the sales goals defined in the business plan.
- The goal is to ensure that office operations are efficient and add maximum value to the organization.
- Ensure compliance of office workflow procedures to ensure maximum efficiency.
- Maintain files and records with effective filing systems.
- Support sales and marketing teams with various administrative tasks when needed (redirecting calls, disseminating correspondence, scheduling meetings etc.)
- Monitor office expenditures and handle all office contracts.
- Perform basic bookkeeping activities and update systems including payroll.
- Deal with client complaints or issues.
- Monitor office supplies inventory and place orders.
- Assist in vendor relationship management
- Organize, monitor and review learning and development plans, compliance and attendance from sales and marketing team.
- Assist in other areas of the hotel as and when required, carry out any other reasonable duties and responsibilities as assigned
- Attend and contribute to meetings, department and hotel trainings and other scheduled activities.
- To record all inquiries received from clients professionally and with as many details as possible during absence of required managers and pass on leads promptly to the concerned person.
- Has complete & in-depth product knowledge of the hotel’s facilities, services, ongoing promotions.
- Review and ensure that negotiations, contracts with the different companies and credits for clients are made according to the policies and established procedures that protect the interests of the hotel.
- Actively promoting the hotel through the participation in tourism industry events, official organisations, travel agencies, airlines, associations, etc.
- Serve as the contact or liaison between the accounts and the hotels, keeping accounts informed on any promotions, brochures, etc.
- Responsible for providing solutions to any needs the accounts might have of hotels.
- Coordinate and assist in fam trips and site inspections for customers to the hotel.
- Ensure availability of the promotional material required to assist in the development of sales functions such as brochures, fact sheets, presentations, etc.
- Update and maintain the customer database, inputting the information on each account and sales activity.
- Knows the competition.
- Attends the sales meetings both company and at hotels level (conference calls).
- Maintains a professional image, both in regard to appearance and manner when dealing with customers or any other company that has a professional relationship with the hotel.
- To promote and contribute to a co-operative and harmonious working climate conductive to maximum team moral, and productivity and efficiency among all team members.
- Ensures that negotiations and contracts with companies are in line with the policies and procedures set by Meliá Hotels International.

**#LI-PG1**

**At Meliá we are all VIP**

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, **VIP** **People.
- We are an equal opportunity employer and value diversity. We do not discriminate on the basis of

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