Store Incharge

1 day ago


Dubai, United Arab Emirates GMG Full time

**Who we are**:
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

**Responsibilities**:

- Oversee and manage the day-to-day operations of the store.
- Ensure optimal stock levels by monitoring inventory, placing orders, and minimizing wastage.
- Lead, supervise, and train the store team to deliver exceptional customer service.
- Plan and execute effective merchandising and promotional strategies to maximize sales.
- Maintain store standards, including cleanliness, organization, and safety protocols.
- Handle customer inquiries, feedback, and complaints in a professional and timely manner.
- Monitor and analyze sales performance, identifying areas for improvement.
- Prepare daily, weekly, and monthly reports on sales, stock, and staff performance.
- Ensure compliance with company policies, procedures, and UAE regulations.
- Schedule staff shifts and ensure adequate staffing during peak hours.

**Qualifications**:

- Proven experience in a supervisory or managerial role in a hypermarket or supermarket.
- Strong leadership, team management, and problem-solving skills.
- Knowledge of retail operations, inventory control, and sales analysis.
- Excellent customer service and interpersonal communication abilities.
- Ability to multitask and work efficiently in a fast-paced environment.
- Flexibility to work shifts, weekends, and holidays as required.
- Fluency in English (Arabic is a plus).
- Experience working in the UAE retail sector is highly desirable.



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