Head Waiter/waitress
2 months ago
We are currently seeking for young and self motivated Head Waiter or Waitress for one of our high-end Asian concept venue, to provide excellent food & beverage service.
- Supervise the mise-en-place of the assigned station to ensure a smooth service during operation
- Inspect table layouts in the station ensuring that they meet the standards set
- Check and ensures the serviceability of equipment and furniture
- Upsell food and beverage items so as to contribute on meeting and maximizing the monthly revenue budget of the outlet
- Take food and beverage orders correctly
- Ensure that staff meets hygiene and discipline standards
- Conduct regular training sessions with the assigned team in line with the departmental SOP’s
- Monitor duty schedules for the respective team
- Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being
- Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet
**Qualifications**:
- High school diploma; food safety training is a plus
- **Proven work experience leading an F&B team**:
- Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
- Basic math skills
- Attentiveness and patience for customers
- With team spirit and excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Flexibility to work in shifts
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