Female Booking

7 months ago


Dubai, United Arab Emirates NAs Trip Tourism L.L.C Full time

As a Reservation Agent, you will play a crucial role in ensuring seamless and efficient booking experiences for our valued customers. You will be responsible for handling reservations, answering inquiries, and providing outstanding customer service. If you are passionate about delivering exceptional service and thrive in a fast-paced environment, we want you to join our team.

**Key Responsibilities**:
**Booking Management**:Process reservations accurately and efficiently using our booking system.
Confirm and verify reservation details with customers to ensure accuracy.

**Customer Service**:Provide excellent customer service by addressing customer inquiries, concerns, and requests promptly and professionally.
Assist customers with information about our services, policies, and procedures.

Collaborate with other team members to ensure a smooth flow of information.

**Problem Resolution**:Handle customer issues and complaints with patience and a positive attitude.
Collaborate with other departments to resolve customer concerns promptly.

**Documentation**:Maintain accurate and detailed records of reservations and customer interactions.
Generate reports as needed to track reservation trends and customer feedback.

**Salary**: AED2,500.00 - AED3,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or willing to relocate with an employer-provided relocation package (required)


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