Waitress Cashier

3 weeks ago


Umm alQuwain City, United Arab Emirates CASA MIKOKO Full time

**Job Title: Waitress**

**Job Overview**:
**Key Responsibilities**:
**1. Guest Welcome and Seating**:

- Greet guests warmly upon arrival and guide them to their tables.
- Assist with seating arrangements and ensure guests are comfortable.

**2. Table Preparation and Service**:

- Set up tables with clean linens, cutlery, glassware, and any necessary items before guests arrive.
- Present menus to guests and explain special items or promotions.
- Take guest orders accurately and ensure they are relayed promptly to the kitchen or bar.
- Serve food and beverages professionally, ensuring the presentation is to standard.

**3. Table Maintenance**:

- Regularly check on guests to ensure they have everything they need.
- Clear empty plates, glasses, and other items promptly while ensuring tables remain tidy.
- Refill water glasses and replace utensils or napkins as needed.

**4. Guest Interaction and Assistance**:

- Respond promptly to guest inquiries or requests.
- Handle special requests, including dietary restrictions or food allergies, with care.
- Address and resolve minor complaints courteously; escalate complex issues to the manager.

**5. Order and Billing Management**:

- Confirm orders before delivering them to ensure accuracy.
- Present bills to guests and process payments quickly and correctly.

**6. Cleanliness and Organization**:

- Keep tables, chairs, and surrounding areas clean throughout service.
- Reset tables efficiently for the next guests after the current guests leave.

**7. Team Collaboration**:

- Coordinate with colleagues and other departments to ensure seamless service.
- Support fellow team members during busy periods or as needed.
- Perform any other duties as assigned by management to ensure operational success.

**8. Professional conduct**:

- Always maintain a friendly and professional demeanour with guests.
- Adhere to the uniform and grooming standards of
- Company.

**9. Requirements**:

- Previous experience as a waitress or in a customer service role preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Strong attention to detail and a friendly attitude.
- Ability to stand for long periods and carry heavy trays.
- Basic math skills for handling payments and calculating bills.

Pay: AED1,300.00 - AED1,500.00 per month

**Experience**:

- server: 1 year (preferred)


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