French Speaking Female Guest Relationship Manager
2 weeks ago
Are you passionate about providing exceptional customer service and communication in French? We are looking for a French speaking Female Guest Relationship Manager to join our clients team in a 5-star hotel in Dubai. As a key member of the hospitality industry, you will be responsible for ensuring guests receive personalized attention and enjoy a comfortable, safe, and memorable stay. In this role, you will be the point of contact for guests throughout their stay and must be able to anticipate and respond to their needs and preferences in a friendly and professional manner.
**Responsibilities**:
- Manage guest check-ins and check-outs smoothly and efficiently
- Provide guests with information on hotel facilities and services, and coordinate with the relevant departments
- Handle guests' complaints and concerns quickly and effectively
- Build relationships with guests to create a personalized experience
- Monitor guest feedback to ensure the highest levels of satisfaction
- Plan and organize special events and activities to enhance guests' experiences
- Manage the front desk team and provide guidance as needed
**Requirements**:
- Fluent in French and English
- Relevant experience in the hospitality industry
- Proven ability to provide excellent customer service and communication skills
- Experience using hotel reservation systems and office software (such as Microsoft Office)
- Attention to detail and ability to work under pressure
- Availability to work flexible hours, including evenings and weekends
- Excellent organizational and multitasking skills
**Benefits**:
AED 6000 to AED 9000 + AED 3700 live out allowance + usual benefits as per 5 star hotels and UAE labour laws
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dubai, United Arab Emirates Apt Resources Full timeFrench speaking Female Guest Relationship Manager Jobs In Dubai | Apt ResourcesAbout the jobAre you passionate about providing exceptional customer service and communication in French? We are looking for a French speaking Female Guest Relationship Manager to join our clients team in a 5-star hotel in Dubai. As a key member of the hospitality industry, you...
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