Head of Delivery

4 weeks ago


Dubai, United Arab Emirates Gold Apple Full time

The Role

**Responsibilities**: - Management of the courier service including in-house and outside courier services, B2B delivery in the Middle East. - Development of the strategy for courier service and B2B delivery, evaluation of employees’ performance and interaction with other departments. - Decision making, work coordination and responsibility for made decisions within the area. - Participation in development of motivational projects for the improvement of work quality and efficiency. - Compiling financial and other reports for the head of the department, chief accountant and general director of the company. - Participation in development of projects, writing instructions and organizing meetings and conferences in the company. - Completing individual work assignments from the direct supervisor and compliance with company’s work regulations. - Data analysis of courier service and B2B delivery (timeliness, service, expenses), identifying problems and developing measures of handling them. - Participating in product development with the IT team. - Employee development and training, improving employees’ qualification and boosting motivation. - Budgeting and budget execution control.
**Requirements**:

- At least 1 year of experience in a similiar position - Managing a team of 10 people or more - Proficient knowledge of PC (MS Office) - Experience of working with large volumes of information - Fluency in English

About the company
Established in 1996 Gold Apple is an omnichannel beauty retailer spanning Russia, Kazakhstan, Belarus and Qatar. Our emphasis lies in individuals our employees, partners and clients. Over 11,000 dedicated employees who consistently cultivate a welcoming and uplifting ambiance for all those engaged with us. We value aesthetics, innovation, ingenuity and fervor, all of which resonate within our stores. With only 41 stores we've secured the second position in terms of trade volume among fragrance and cosmetics retailers in Russia. Furthermore, we hold the top spot in the nation when it comes to revenue per square meter. In the autumn of 2018 we introduced the Gold Apple online store, which swiftly rose to the pinnacle of revenue within Russia's beauty e-commerce landscape by 2020. Now it is leading the Russian top online store in beauty industry. Our DNA is woven with the spirit of crafting uniqueness across IT, retail, service and sales domains. The desire to make something cool is one of the main drivers of Gold Apple.



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