IT System and Network Administrator

2 weeks ago


Dubai, United Arab Emirates Integral Connection tas Network Overdrive Full time

Network Overdrive Australia is hiring in Dubai

We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks. Provide technical solutions to Corporate customers on Internet & WAN, Managed Security, IP VPN, VoIP, Hosting and Networking.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

**Responsibilities**
- Install and configure software and hardware
- Manage network servers and technology tools
- Set up accounts and workstations
- Monitor performance and maintain systems according to requirements
- Troubleshoot issues and outages
- Ensure security through access controls, backups and firewalls
- Upgrade systems with new releases and models
- Develop expertise to train staff on new technologies
- Build an internal wiki with technical documentation, manuals and IT policies
- Install, Configure, administer and fine-tune Windows operating systems and components.
- Provide second level support to incidents and ensure timely closure of incidents with SLA compliance.
- Protect Infrastructure Servers from Security threats by timely updating OS patches, security patches and service packs.
- Manage User Accounts, Group permissions in various domains and user base of 4000 accounts.
- Manage internal and external DNS servers
- Troubleshoots and resolves critical hardware and software problems.
- Monitors and tests system performance and provides performance statistics and reports.
- Recommends and executes modifications systems in order to improve efficiency, reliability, and performance.
- Define and perform system backups and recovery procedures to ensure data protection

**Provide Support in the following areas**:

- Connectwise
- Kaseya
- MS Exchange / Office365
- CodeTwo
- Spamhero
- Active Directory
- Server OS
- Server Hardware
- Hyper-V
- File and Print Server
- Windows Active Directory inc Group Policy
- Microsoft Azure
- VMware

**Requirements and skills**
- Proven experience as a System Administrator, Network Administrator or similar role
- Experience with databases, networks (LAN, WAN) and patch management
- Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
- Ability to create scripts in Python, Perl or other language
- Familiarity with various operating systems and platforms
- Resourcefulness and problem-solving aptitude
- Excellent communication skills
- BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus

**Job Types**: Full-time, Permanent

**Salary**: AED7,000.00 - AED10,000.00 per month

Application Question(s):

- How many years of experience as a System Administrator or Network Administrator?
- Do you have a BSc/Ba in Information Technology, Computer Science or a related discipline; or professional certification (e.g. Microsoft Certified Systems Administrator (MCSA))



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