Reservations Agent-mandarin Speaker

2 weeks ago


Dubai, United Arab Emirates BHP International DMCC Full time

**MANDARIN & ENGLISH LANGUAGE IS REQUIRED**

Reservations Agent

**Responsibilities**:

- Answer phones and assist customers in making, altering, or canceling reservations.
- Perform hotel site tourswith potential clients.
- Manage and maintain guest schedules, appointments and travel arrangements
- Advise customers regarding ongoing promotions or available upgrades that may enhance their experience
- Answer questions regarding rooms, facilities, rates, and events
- Accurately record customer information and charge credit cards upon successful reservations

Reservations Agent Requirements and Qualifications
- Excellent communication skills
- Attention to detail and the ability to resolve customer issues

**Salary**: From AED3,000.00 per month

**Language**:

- MANDARIN/CHINESE? (preferred)


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