Cashier - UAEn

Responsible to ensure the satisfaction of the patients in processing the payments and issuance of receipts during check out process. Work in a fast-paced environment and demonstrate exceptional multitasking abilities, facilitate and coordinate communication between Emirati patients, family members, and clinic staff.
- Whenever a patient or visitor enters the clinic, greet and welcome them.
- Register patients in accordance with the clinic's rules and procedures.
- Ensure reception area is tidy and presentable with all necessary materials (e.g.: pens, forms, and brochures)
- To ensure the highest performance from all front office workers, coach, mentor, and train them.
- Responds to patients’ needs and assists them in completing their transactions on a timely manner.
- Responsible for translating communication between patients/ visitors and staff for easy comprehension.
- Read and comprehend Arabic materials, and when necessary, translate.
- Ensure excellent patient care and assistance to satisfy patients.
- Ensure that records and papers are appropriately stored and maintained.
- Safeguard patient privacy and confidentiality.
- Receive payment by cash/credit card.
- Generating the invoice both cash and insurance.
- Issue Receipts, provide refund and balance to customers.
- Identify prices of all services and tabulate bills in EMR. If any discrepancy found, inform clinic management or Finance Manager.
- Count the money in cash drawers at the beginning of each shifts to ensure the amounts are correct and there are adequate coins.
- Tally the cash and credit sales at the end of the day with EMR.
- Proper data maintenance of statistics on promotion and campaigns in the authorized format.
- Notify management of all customer and billing system issues, that may arise.
- Bachelor's Degree or relevant course