Experienced Butler Waitress
4 months ago
Butler responsibilities include greeting and checking in guests, making dining and entertainment arrangements and keeping guest rooms and suites up to the hotel and guest standards.
Ultimately, you will help us provide the best possible experience for our guests during their stay.
Waitresses are responsible for taking orders and serving food & beverages to guests. They play an important role in guest satisfaction as they responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any problems.
**RESPONSIBILITIES**:
- Meet guests when they arrive and getting them settled in their rooms
- Anticipate guests’ needs by learning their preferences, allergies, dislikes, etc.
- Have a thorough understanding of all spirits and specialty foods in stock
- Assess and restock wine and spirit collections as necessary
- Serve meals and pour drinks for guests
- Communicate with housekeeping to ensure rooms are cleaned at the most convenient time for guests
- Run errands for guests when necessary
- Ensure guests’ rooms are clean and tidy up when necessary
- Recommend and arrange amenities for guests
- See guests off when they check out
- Remain well-groomed at all times
- Keep up-to-date on all hotel policies on safety and hygiene
- Perform all duties with discretion, professionalism and a pleasant demeanor
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Collect payments from customers.
- Write attentively food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Serve food or beverages and/or serve specialty dishes at tables as required.
- Present menus to the customer and answer questions about menu items, making recommendations upon request.
- Clean tables or counters after guest have finished dining.
- Set up dining areas to prepare for the next shift or for large parties.
- Inform customers of daily specials.
- Explain how various menu items are prepared, describing ingredients and cooking meals.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
- Escort customers to their tables.
- Audit all plate & order before serving.
- Describe and recommend famous restaurant specialty to the customer.
- Provide guests with information about local areas, including giving directions
**SPECIFICATIONS**:
- Experience as a Butler or similar role in the hospitality industry
- Strong multi-tasking skills
- Excellent organizational skills
- Ability to adapt to a fluid environment
- Commitment to a high level of customer service
- Strict attention to detail
- Knowledge of area restaurants, theaters and other attractions
- Ability to handle sensitive matters with efficiency and discretion
- Knowledge of food and wine pairings is a plus
- Minimum high school academic
- Well experienced
- High Interpersonal and Communication Skills
- Highly self motivated
- Multitasking
- Time Management
**Experience**:
5 years.
Pay: From AED5,000.00 per month
**Experience**:
- server: 1 year (required)
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