Cards Governance

2 days ago

Dubai, United Arab Emirates Citi Full time

The Citi UAE Cards business is profitable and growing. This is a key role for the business which will focus on controls, process re-engineering, business planning and analytics & insight. The role requires a strong team player who thrives in a demanding and fast-paced environment.

**Responsibilities**:

- Manage controls related activities (coordinate monthly, quarterly & annual processes)
- Implement robust control discipline across existing and new portfolio initiatives
- Ensure product’s day-to-day operations and new initiatives are in compliance with regulations and Citi’s internal policies
- Support Controls & Risk management through MCA process coordination
- Support projects related to Central Bank, Regulation and Internal Audits
- Drive process re-engineering across portfolio activities
- Enhance & oversee campaign fulfilment process
- Leverage technology platforms for portfolio campaigns and effective campaign tracking
- Review existing setup to identify any available revenue opportunities
- Work closely with Technology and other relevant stakeholders to ensure that these system changes functionality work as intended
- Support business & financial planning (forecasting, performance tracking)
- Leverage deeper understanding of portfolio management in forecasting drivers and revenue
- Work closely with the analytics team to define key metrics / dashboards and ensure that they are timely delivered for decision management in Cards Portfolio and Products
- Support analysis and insight generation to help drive deeper understanding of customer behaviour and improve efficiency of portfolio campaigns
- Tracking of such initiatives to ensure that results are as expected

**Qualifications**:

- 3+ years of relevant experience
- Working knowledge of product management, portfolio management, program management, and marketing
- Working knowledge of cards business preferred
- Ability to collaborate with various stakeholders
- Strong organizational and project management skills
- Ability to work unsupervised and adjust priorities quickly as circumstances dictate
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirement
- Consistently demonstrates clear and concise written and verbal communication
- Business acumen with ability to review alternate courses of action and comprehend trade off decisions

**Education**:

- Bachelor’s degree/University degree or equivalent experience
- **Job Family Group**:
Product Management and Development
- **Job Family**:
Product Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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