Airport Staff

5 months ago


Dubai, United Arab Emirates BConnect Solutions Group Full time

**Responsibilities**:

- Assist passengers with check-in procedures, including ticketing and baggage handling.
- Provide information and directions to passengers regarding flight schedules, gates, and airport facilities.
- Ensure the efficient flow of passengers through security checkpoints and boarding gates.
- Assist with boarding and deplaning processes, ensuring passengers board and disembark safely and efficiently.
- Handle passenger inquiries and resolve any issues or concerns promptly and professionally.
- Collaborate with airline staff, security personnel, and other airport employees to ensure smooth operations.
- Monitor and report any safety or security concerns to the appropriate authorities.
- Assist passengers with special needs, including wheelchair assistance and other accessibility services.
- Maintain a clean and organized work area, including counters, kiosks, and waiting areas.
- Follow all airport policies, procedures, and regulations to ensure compliance and safety.

**Requirements**:

- High school diploma or equivalent.
- Previous experience in customer service or a similar role is preferred.
- Excellent communication and interpersonal skills.
- Ability to remain calm and composed in a fast-paced and sometimes stressful environment.
- Strong problem-solving skills and attention to detail.
- Ability to pass a background check and obtain necessary airport security clearances.


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